Purpose
Increasing industry interest in visual artists and commercial brand collaborations has heightened the need for research on exactly how visual art can add meaning to brands in ways that enhance brand value to existing consumers and potentially reach new consumers. Consumers are known to select brands on the basis of how well these brands reflect their own personalities. The purpose of this research is to understand whether brand alliances with artists exhibiting distinct personalities can make brands more attractive to consumers whose personalities do not currently match the brand.
Design/methodology/approach
Two experiments are used to examine the impact of artists’ personality (in)congruence on consumers’ perceptions of the brand and purchase intentions of the brand’s products.
Findings
The results show that consumers whose personalities do not match the brand’s current personality are likely to alter their view of a brand when the brand partners with an artist whose personality matches with that of the consumers’. This happens without negatively affecting the brand personality perceptions of current consumers who already identify with the brand.
Practical implications
When seeking to attract a new target segment, brands can ally with visual artists who convey a personality that matches that of the new target segment.
Originality/value
This paper adds to a nascent literature on the power of artist–brand alliances, and demonstrates that these partnerships need not only be between artists and brands with consistent personalities but can also effectively be used to target new consumers.
Introduction and Justification Fair-trade has emerged as a powerful concept in today's marketplace. In 2011, consumers spent 6.6 billion USD on certified fair-trade products or items, which represents a 12% increase in sales over 2010 (Thompson, 2012). Fair-trade is a social movement aiming to set fair prices for products, alleviate poverty, and assist producers and workers marginalized by the traditional economic model. In response to the increase in sales of fair-trade products, research has emphasized a strong need for investigating fair-trade customer interests, and satisfying customer expectations with good quality merchandise and customerfriendly web sites (Halepete & Park, 2006). To our knowledge, no previous literature has examined the merchandise assortments of on-line fair-trade shops; assortments are important because they drive firm revenue and profitability, which in the fair trade context is invested in the marginal economies. To fill this gap, the purpose of this study is to evaluate the current status of merchandising assortments offered by on-line fair trade retailers to identify typical assortment characteristics that will inform future studies linking profits to assortments of such shops.
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