This paper will bring a new proposal for the management and control of consumable items in an electronic company at Manaus Industrial Pole, using the concept of human reliability in order to reach a best efficiency of the activities carried out by the coating station operators and also the use of tools like control charts, Ishikawa diagram, 5W2H, and PDCA which when are combined result in the understanding of the problem and also a better management method in the current situation.

ResumoO objetivo central deste trabalho é de mostrar o resultado da aplicação de técnicas modernas de manutenção, com o intuito de desenvolver um sistema de gestão e controle de manutenção no laboratório de pesquisa que pudesse, ao mesmo tempo, determinar os períodos de manutenção para equipamentos do laboratório, bem como as classes a serem aplicadas, visando à otimização dos ativos e redução de custos de manutenção de forma inteligente. Nesse sentido, recorreu-se à aplicação da metodologia Manutenção Centrada na Confiabilidade (MCC) para definir as melhores estratégias de manutenção a serem executadas em um equipamento de um laboratório de pesquisa.

This paper will bring a new proposal for the management and control of consumable items in an electronic company at Manaus Industrial Pole, using the concept of human reliability in order to reach a best efficiency of the activities carried out by the coating station operators and also the use of tools like control charts, Ishikawa diagram, 5W2H, and PDCA which when are combined result in the understanding of the problem and also a better management method in the current situation.

Value Stream Mapping (VSM) enables, through its own symbology, the improvement of the flow of materials and information, helps to eliminate activities that do not add value and other waste. The present study refers to the application of the VSM tool for the improvement of a television productive process of a company in the Manaus Industrial Pole. The research is classified as a case study with a qualitative approach, of an applied nature with an exploratory objective. Activities throughout the production process were analyzed and characterized to obtain points of improvement in operating time, such as a 75% reduction in inventory time and 7.3% in the final line. As a contribution, it was possible to identify the points of unproductive that cause losses and failures that can help for future studies and new improvements.

Value Stream Mapping (VSM) enables, through its own symbology, the improvement of the flow of materials and information, helps to eliminate activities that do not add value and other waste. The present study refers to the application of the VSM tool for the improvement of a television productive process of a company in the Manaus Industrial Pole. The research is classified as a case study with a qualitative approach, of an applied nature with an exploratory objective. Activities throughout the production process were analyzed and characterized to obtain points of improvement in operating time, such as a 75% reduction in inventory time and 7.3% in the final line. As a contribution, it was possible to identify the points of unproductive that cause losses and failures that can help for future studies and new improvements.