PurposeThe purpose of the paper is to identify existing and common critical success factors adapted for implementing Industry 4.0 technology, which is essential to survive in the vulnerability, uncertainty, complexity and ambiguity (VUCA) environment by using systematic literature review (SLR) methodology with the preferred reporting items for systematic reviews and meta-analyses (PRISMA) and content analysis strategy.Design/methodology/approachThe SLR methodology with the PRISMA and content analysis strategy adapted to review 74 papers in peer-reviewed academic journals and industry reports published from 2014 to 2021.FindingsBased on a review of relevant literature, two theoretical contributions have been added to the literature on Industry 4.0. First, this review reveals that 35 (47%) out of total 74 studies assessing the Industry 4.0 implementation in the manufacturing industry, the service industry can also create value through Industry 4.0 implementation, with a lot of potential to increase productivity, which literature has not explicitly focused on. Second, this paper proposes the 12 most common critical factors (training and development, organizational culture, top management support, organizational structure, innovation capability, technological infrastructure, security system, standardization of procedures, financial resources, communication and cooperation, change management and governance) that can be considered as the significant critical factors for successful implementation of Industry 4.0.Originality/valueThe novelty part related to methodological perspective by using the PRISMA approach for systematic review, which cannot be found extensively in existing literature in the context of the Industry 4.0 phenomenon to analyze critical factors.

The study's objective is to ascertain healthcare personnel's perspectives and experiences on information privacy and security during the COVID-19 pandemic. Despite the abundance of research on privacy and security issues, this study focuses on the elements that influence privacy concerns in volatile, unpredictable, complicated, and ambiguous situations, which in the current scenario might include the COVID-19 pandemic. Three levels of coding were applied to all interview transcripts using the qualitative technique. The pandemic of COVID-19 has raised various concerns about technology, data privacy, and protection. The study's objective is to find, extract, summarize, and evaluate trends in a list of privacy threats associated with the COVID-19 pandemic. Participants were healthcare practitioners who worked closely with COVID-19 cases during the COVID-19 pandemic.