The application of Blockchain and augmented technologies such as IoT, AI, and Big Data platforms present a feasible approach for resolving the implementation challenges of trusted, decentralized platforms. This article proposes a DevOps framework for the specification of Blockchain use‐cases that enables evaluation, replication, and benchmarking. Specifically, it could be applied to specify the requirements and design characteristics of Blockchain applications in terms of key attributes such as: (i) transparency; (ii) traceability; (iii) tamper‐resistance; (iv) immutability; and (v) compliance. The article first introduces the design characteristics of Blockchain as a Platform and then examines successful use‐cases for its implementation using the above attributes. It may be conjectured that the 3TIC framework would serve as the basis of a cross industry process for Blockchain. The intended contribution is that such a standard process will support industry‐academia collaboration in the development of Blockchain platforms and services of relevance and utility as it can be applied by firms to structure their requirements and design specifications.

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Chatbot technology is increasingly emerging as a virtual assistant. Chatbots could allow individuals and organizations to accomplish objectives that are currently not fully optimized for collaboration across an intergenerational context. This paper explores the preferences of chatbots as a companion in intergenerational innovation. The Q methodology was used to investigate different types of collaborators and determine how different choices occur between collaborators that merge the problem and solution domains of chatbots’ design within intergenerational settings. The study’s findings reveal that various chatbot design priorities are more diverse among younger adults than senior adults. Additionally, our research further outlines the principles of chatbot design and how chatbots will support both generations. This research is the first step towards cultivating a deeper understanding of different age groups’ subjective design preferences for chatbots functioning as a companion in the workplace. Moreover, this study demonstrates how the Q methodology can guide technological development by shifting the approach from an age-focused design to a common goal-oriented design within a multigenerational context.