This work analyzes the recycling process of the PET bottle in a company located in Campos dos Goytacazes, -a northern city in the state of Rio de Janeiro, from the concept of reverse logistics. It was sought, through qualitative research with the company to know the process of recycling the PET bottle and its understanding as a contribution to the environmental issue. Visits were made to the company for a period of one month, alternating times during work hours, observing since the arrival of the material collected in the streets until the end of the recycling process, together with the visits carried out was applied a questionnaire with the company's employees in order to measure their understanding of the recycling process. It was develope d the process flowchart and the mapping, aiming to allow not only to know the sequence of the process developed, but also to analyze it in terms of strengths and weaknesses. After data collection, it was verified that, with regard to the production process, the employees performed their tasks empirically, knowing only the stage of the process by which they were responsible, and they and the company had no formal procedure to demonstrate the sequential steps involved in the recycling process.