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The novel coronavirus (SARS-CoV-2) has imposed the need for a series of social distancing restrictions worldwide to mitigate the scourge of the COVID-19 pandemic. This applies to many domains, including airplane boarding and seat assignments. As airlines are considering their passengers’ safety during the pandemic, boarding methods should be evaluated both in terms of social distancing norms and the resulting efficiency for the airlines. The present paper analyzes the impact of a series of restrictions that have been imposed or mooted worldwide on the boarding methods used by the airlines, featuring the use of jet-bridges and one-door boarding. To compare the efficacy of classical airplane boarding methods with respect to new social distancing norms, five metrics were used to evaluate their performance. One metric is the time to complete the boarding of the airplane. The other four metrics concern passenger health and reflect the potential exposure to the virus from other passengers through the air and surfaces (e.g., headrests and luggage) touched by passengers. We use the simulation platform in NetLogo to test six common boarding methods under various conditions. The back-to-front by row boarding method results in the longest time to complete boarding but has the advantage of providing the lowest health risk for two metrics. Those two metrics are based on passengers potentially infecting those passengers previously seated in the rows they traverse. Interestingly, those two risks are reduced for most boarding methods when the social distance between adjacent passengers advancing down the aisle is increased, thus indicating an unanticipated benefit stemming from this form of social distancing. The modified reverse pyramid by half zone method provides the shortest time to the completing boarding of the airplane and—along with the WilMA boarding method—provides the lowest health risk stemming from potential infection resulting from seat interferences. Airlines have the difficult task of making tradeoffs between economic productivity and the resulting impact on various health risks.

The use of apron buses for transporting passengers from the airport terminal to the airplane has become common practice for a series of airports worldwide. Airline companies have become increasingly aware of this practice and have added information to their boarding passes to suggest the airplane door passengers should use while boarding the airplane. In contrast, many of the literature's methods to reduce boarding time assume the presence of a jet-bridge connecting the airplane to the terminal. These boarding methods are ''by seat'' and ''by group'' methods. The use of the apron buses for passengers' transport limits the usage of these methods because, in most cases now, only two apron buses are needed for transporting the passengers. With two apron buses, boarding control is limited to deciding on which passengers to assign to each of the two buses. We propose 15 new methods that we tested against the previously published Back-to-front method adapted for the apron buses case, by considering 7 luggage situations. An agent-based model in NetLogo is created based on field trials and considerations made in the literature, and we used this model for simulations. Experimental results show that the best performing proposed methods combine aspects of the WilMA and Reverse Pyramid boarding methods adapted for apron buses. The best proposed method can reduce boarding time by up to 39.2% when compared to the benchmark Back-to-front method.INDEX TERMS Airplane boarding, apron buses, agent-based modeling, two-door boarding, boarding strategies, NetLogo.