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Objective: This study examined the effects of offering proactive student-success coaching, informed by predictive analytics, on student academic performance and persistence. Specifically, this study investigated semester grade point average (GPA) and semester-to-semester persistence of community college students as outcomes. Methods: This study involved two stages of analysis. First, we used inverse probability of treatment weighting to create appropriately balanced samples of the students offered proactive assistance and students not offered proactive assistance to approximate a randomized control trial with observational data. Then, we applied regression analyses with weights and covariates to the balanced samples to estimate outcomes. Results: Using regression analyses with weights and covariates, we estimated few statistically significant results in sample subgroup models and no statistically significant results for whole-group samples. Generally, our analyses found that the offer of the intervention had no effect on students’ persistence and semester GPAs. Conclusions/Contributions: This study contributes empirical results to the emerging literature regarding student-success coaching, predictive analytics, and student-monitoring systems. The results demonstrate the necessity of performing rigorous analyses on these predictive-analytic systems and reveals ethical concerns that should be considered in designing interventions.

Transfer articulation agreements are employed by institutions of higher education and state legislatures alike to improve transfer efficiency between two-year and four-year institutions. These agreements often aim both to increase transfer rates and baccalaureate degree completion and to decrease time to degree. Studies exploring the efficacy of articulation agreements find that, despite being successful at decreasing the number of excess credits students earned at graduation and at increasing baccalaureate degree completion, these policies often increase time to degree. While there is considerable research on articulation agreements, few studies have examined the differential impact of these policies on students of Color who, prior literature has shown, experience barriers to realizing their baccalaureate degree aspirations. The purpose of this study was to examine whether the impact of North Carolina’s statewide articulation agreement varied by a student’s racial/ethnic identity when examining two-year post-transfer baccalaureate degree completion, time-to-degree completion, and excess credit accumulation.

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