No abstract

This article showcases digital inequalities that came to the forefront for online learning during the COVID-19 lockdown across five developing countries, India, Pakistan, Bangladesh, Nepal and Afghanistan. Large sections of population in developing economies have limited access to basic digital services; this, in turn, restricts how digital media are being used in everyday lives. A digital divide framework encompassing three analytical perspectives, structure, cultural practices and agency, has been developed. Each perspective is influenced by five constructs, communities, time, location, social context and sites of practice. Community relates to gendered expectations, time refers to the lockdown period while locations are interleaved online classrooms and home spaces. Societal contexts influence aspects of online learning and how students engage within practice sites. We find structural issues are due to lack of digital media access and supporting services; further that female students are more often placed lower in the digital divide access scale. Cultural practices indicate gendered discriminatory rules, with female students reporting more stress due to added household responsibilities. This impacts learner agency and poses challenges for students in meaningfully maximising their learning outcomes. Our framework can inform policy-makers to plan initiatives for bridging digital divide and set up equitable gendered learning policies.

Purpose The purpose of this paper is to propose a process mining approach to help in making early predictions to improve students’ learning experience in massive open online courses (MOOCs). It investigates the impact of various machine learning techniques in combination with process mining features to measure effectiveness of these techniques. Design/methodology/approach Student’s data (e.g. assessment grades, demographic information) and weekly interaction data based on event logs (e.g. video lecture interaction, solution submission time, time spent weekly) have guided this design. This study evaluates four machine learning classification techniques used in the literature (logistic regression (LR), Naïve Bayes (NB), random forest (RF) and K-nearest neighbor) to monitor weekly progression of students’ performance and to predict their overall performance outcome. Two data sets – one, with traditional features and second, with features obtained from process conformance testing – have been used. Findings The results show that techniques used in the study are able to make predictions on the performance of students. Overall accuracy (F1-score, area under curve) of machine learning techniques can be improved by integrating process mining features with standard features. Specifically, the use of LR and NB classifiers outperforms other techniques in a statistical significant way. Practical implications Although MOOCs provide a platform for learning in highly scalable and flexible manner, they are prone to early dropout and low completion rate. This study outlines a data-driven approach to improve students’ learning experience and decrease the dropout rate. Social implications Early predictions based on individual’s participation can help educators provide support to students who are struggling in the course. Originality/value This study outlines the innovative use of process mining techniques in education data mining to help educators gather data-driven insight on student performances in the enrolled courses.

No abstract

No abstract