Kegiatan pengabdian masyarakat yang dilakukan bertujuan mempermudah para tamu atau para calon pelamar dalam mendapatkan informasi dengan meningkatkan pelayanan perusahaan menggunakan Total Quality system (TQS). Kegiatan ini dilaksanakan di PT. Arina Multikarya Cabang Banjarmasin, yang merupakan salah satu perusahaan yang bergerak dalam bidang outsourcing dan juga marketing yang mempromosikan consumer goods, juga berperan sebagai agensi yang menaungi banyak karyawan seperti BA (Beauty Advisor), BC (Beauty Consultant), SPG (Sales Promotion Girls), maupun TL (team leader) dari perusahaan-perusahaan tertentu yang sudah bekerja sama atau menjadi mitra perusahaan. Pada pengabdian masyarakat ini, metode yang digunakan berupa metode observasi, pendekatan empiris sosiologis, koordinasi serta menyusun kegiatan yang ingin dilakukan, melaksanakan kegiatan, dan evaluasi. Dari hasil kegiatan menunjukkan para pelamar dan tamu yang datang sangat terbantu dengan adanya denah ruangan dan struktur para karyawan karena para tamu yang datang akan mudah menemukan ruangan para karyawan. Dan dengan adanya poster-poster berisikan instruksi yang dipasang pada tempat-tempat tertentu membuat para tamu atau calon karyawan menjadi lebih tertib.
The community service activities carried out aim to make it easier for guests or prospective applicants to get information by improving company services using the Total Quality system (TQS). This activity was carried out at PT. Arina Multikarya Banjarmasin Branch, which is one of the companies engaged in outsourcing and also marketing that promotes consumer goods, also acts as an agency that houses many employees such as BA (Beauty Advisor), BC (Beauty Consultant), SPG (Sales Promotion Girls) , as well as TL (team leader) from certain companies that have worked together or become company partners. In this community service, the methods used are observation methods, sociological empirical approaches, coordinating and arranging what to do, carrying out activities, and evaluating. From the results of the activity, it shows that the guests who come are greatly helped by the layout of the room and the structure of the employees because the guests who come will find a room for employees. And with posters containing instructions posted in certain places that make guests or prospective employees more orderly. Keywords: Company Image, Quality, Service.
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