Smart buildings (SBs) are developed in many different ways and are self-proclaimed smart. There are a great number of publications introducing smart systems using a wider range of tools and sensors. However, the level of smartness, functions of the smart system, and the usefulness of the system are not the same, which may give a wrong impression to clients or potential buyers of a building. Developing a scoring system that enables determining the overall smartness of a building is necessary. Despite the necessity, there is a dearth of studies in this area. Hence, the purpose of this study is to develop a scoring system to evaluate the level of smartness of Sri Lankan commercial buildings. Thus, initially, smart criteria were identified, defined, and categorized through a literature survey. Subsequently, 35 experts in the commercial building sector were interviewed. Finally, the relative importance of the smart criteria was derived through the AHP technique, and accordingly, a scoring system was developed. The study identified six main criteria to evaluate the smartness of buildings in the scoring system. The automation criterion with the highest relative weight was concluded to be the dominant criterion (45.59%) in the scoring system. Communication and data sharing were placed at second with a relative weight of 18.76% and indicates the importance given by the study findings in establishing the backbones of SBs. Occupants’ comfort, energy management, occupants’ health and safety, and sustainability criterion were ranked third, fourth, fifth, and sixth within the scoring system. This study is one of the first to investigate in detail the contribution of both soft and hard services of a facility in determining the overall smartness of a building. Property developers in the commercial building sector can benefit from this study by recognizing the necessary criteria to be embedded in their SB development projects in order to attract more tenants and customers.

Purpose This study aims to assess the usability of augmented reality (AR) based mobile app for excavation and earthmoving processes using a novel tool entitled Excavator Augmented Reality (EAR). Design/methodology/approach A mixed-methods research approach was used through conducting experimentation to collect qualitative and quantitative data collected from the Sri Lankan construction sector. EAR app was used for experimentation in outdoor areas examining how a 360° tracked hydraulic excavator can be navigated in different physical environments similar to the real prospected job. Findings The findings reveal that EAR could make a considerable impact on enhancing productivity, safety and training processes. However, the developed EAR App subjected to assessment demonstrated the highest satisfaction gap for the auditory aspects. Among the remaining criterion, the satisfaction met user expectations for comfortability and no-risk practice. An analysis of strengths, weaknesses, opportunities and threats (SWOT analysis) conducted revealed that visualising the excavator activities and the requirements of improved features were the highest agreed strengths and weaknesses of the EAR. Among the opportunities for improvement, the necessity of improving emergency and safety reached the highest agreement. Moreover, the study presented the challenges in introducing mobile augmented reality (MAR) to the construction sector under the political, economic, sociocultural, technological, environmental and legal (PESTEL) model along with solutions to be taken. Originality/value This study provides a novel approach to addressing the safety, productivity and training concerns in heavy mobile plants and machinery on construction sites which remains to be unexplored to this end.