No abstract

Covid-19 pandemic crisis has required the implementation of comprehensive online learning in Indonesia, including in the higher education institutions. Changes in the conventional way of face-to-face learning to online one provide both positive and negative responses, which will affect student learning satisfaction. This research aims to determine student satisfaction with the online learning which is associated with perceived technological complexity, student learning experience, online learning readiness, and presence of lecturers in online learning activities. This research employed a quantitative approach. Data were collected utlizing a google online questionnaire distributed through a network of lecturers. The samples were 439 students from state and private higher education institutions spreading across eight islands in Indonesia. Statistical analysis utilized the Structural Equation Model (SEM) in Stata 15. The results show that online learning satisfaction is positively influenced by student experience, online learning readiness, and the presence of lecturers in online learning. Moreover, online learning readiness can mediate student experience and online learning satisfaction but unable to mediate technology complexity and online learning satisfaction. These findings add to the literature on online learning satisfaction and provide direction for the solution of problems on online learning satisfaction. The proposed suggestion to higher education institutions is to encourage the development of online-based collaborative models and to provide a continuous experience for students.

In an effort to improve the health status of the Indonesian people, the quality of hospital services must always be improved through easy access to health facilities. One way is to use an online-based registration service system. This literature review aims to examine some of the problems that occur in online-based registration services. The method used is by conducting a review of various journals on international and online-based registration services in Indonesia, in the 2010-2019 period. Searching for journals using ResearchGate and Google Scholar, the journals that are looking for are journals in the health sector, after several screenings and reviews that match the theme, 22 journals are obtained. The use of an online-based registration service system can reduce the length of patient queues when registering before getting service from a doctor. Several hospitals in Indonesia have used online-based registration services, but there are still many obstacles. This obstacle can occur during the planning process as well as during the service implementation process, for example, namely lack of human resources, missing SOPs, a patient who cannot use a cellphone and a lack of information on patients about the online registration system. The benefits of making this literature review are expected that hospitals that will implement online-based registration services understand and understand what are the factors of obstacles to online registration services so that they are better prepared to avoid these obstacle factors.

No abstract

Backgorund.Information technology can support medical record services in hospitals, especially in patient registration places. The implementation of this technology can be done by applying an online registration system. This system will be able to save waiting time for patients to register Purpose. This study aims to determine the implementation of the online registration system at Caruban Regional Public Hospital, Madiun District Method. This study uses a qualitative method with a case study approach. The sampling technique used was purposive sampling with an informant  of 6 registration officers and 20 patients. Result.. The online registration system starts in July 2020. The results of the interview show that the system has not been optimally used. Some of the problems are that many patients are elderly so they are not technologically literate, geographic location of the patient causes difficult signals, the patient's electronic devices, and the lack of socialization from registration officer to patients. Patients know only from brochures or banners, so patients do not know the steps to use the system in detail Conclussion. The online registration system at Caruban Regional public Hospital is not optimal because there are several problems, such as the large number of elderly patients, the reluctance of the community to try to use the system and the lack of socialization