Grant's (1996) theoretical notion of higher-order capabilities and a hierarchy of capabilities has been used in recent information systems research by Barua et al. (2004), Sambamurthy et al. (2003), andMithas et al. (2004)
The value added by an organization's IT assets is a critical concern to both research and practice. Not surprisingly, a large number of IS effectiveness measures can be found in the IS literature. What is not clear in the literature is what measures are appropriate in a particular context. In this paper we propose a two-dimensional matrix for classifying IS Effectiveness measures. The first dimension is the type of system studied. The second dimension is the stakeholder in whose interests the system is being evaluated. The matrix was tested by using it to classify IS effectiveness measures from 186 empirical papers in three major IS journals for the last nine years. The results indicate that the classifications are meaningful. Hence, the IS Effectiveness Matrix provides a useful guide for conceptualizing effectiveness measurement in IS research, and for choosing appropriate measures, both for research and practice.
The Internet presents a unique environment in which to study adoption. This is because of its composition of autonomous entities that are otherwise strongly interrelated. Our model of Internet standards adoption (ISA) combines diffusion of innovation and economics of adoption literature to present an integrative model. This model proposes that the adoption of Internet-based standards is dependent upon two dimensions: the usefulness of the features to the potential adopter, and the conduciveness of the environment to adoption of the standard. This model accounts for not only the traditional dichotomous view of adoption, but also includes the notion of 'partial adoption', where both old and new standards can coexist for extended periods of time. As a demonstration, we apply the ISA model to the next generation Internet protocol Internet Protocol version 6 (IPv6). Despite its ostensible superiority, IPv6 has not been widely adopted. In this paper we discuss the reasons why this might be the case. Our analysis also draws wider conclusions about the adoption of Internet standards: in particular, the importance of transitional technologies between the old and new standards and the need for co-ordinated government polices which encourage adoption. Our analysis also indicates that geopolitical boundaries may have a considerable impact on the adoption of Internet standards.
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