Penelitian ini bertujuan untuk mengetahui pengaruh budaya organisasi dan  disiplin kerja terhadap kinerja karyawan. Penelitian dilakukan pada salah satu Koperasi Simpan Pinjam (KSP) yang berada pada kabupaten Pinrang, Sulawesi Selatan. Metode penelitian yang digunakan adalah metode kuantitatif dengan pengujian statistik menggunakan aplikasi SPSS v 25. Metode sampel jenuh digunakan pada penelitian ini, yakni semua anggota populasi yang berjumlah 20 orang karyawan. Hasil penelitian menunjukkan bahwa budaya organisasi tidak berpengaruh terhadap kinerja karyawan, hal ini ditunjukkan dengan nilai thitung  (1,771) yang lebih kecil dari nilai ttabel (2,109). Sedangkan disiplin kerja berpengaruh positif dan signifikan terhadap kinerja, yang menunjukkan dengan nilai thitung (2,973) yang lebih besar dari nilai ttabel. Pada uji serempak, diperoleh bahwa variabel budaya organisasi dan disiplin kerja berpengaruh secara bersama-sama terhadap kinerja karyawan. Nilai R2 pada penelitian ini adalah 0,701 yang berarti bahwa variabel budaya organisasi dan variabel disiplin kerja secara bersama-sama berpengaruh terhadap kinerja karyawan sebesar 70,1% sedangkan sisanya senilai 29,9% dipengaruhi oleh variabel  di luar persamaan regresi ini atau variabel yang tidak diteliti

Dalam rangka Peningkatan nilai-nilai displin dan kinerja instansi pemerintah menuju ke arah profesionalisme dan menunjang terciptanya pemerintah yang baik, perlu adanya penyatuan arah dan pandangan bagi pegawai pemerintah yang dapat dipergunakan sebagai pedoman serta acuan dalam melaksanakan tugas dengan baik. Selain itu, lingkungan kerja pun demikian. Penelitian ini bertujuan untuk menganalisis pengaruh disiplin kerja dan lingkungan kerja terhadap Kinerja aparatur sipil negara di Kantor Dinas Perdagangan Kota Makassar. Hasil penelitian, menunjukkan bahwa Lingkungan kerja tidak berpengaruh pada kinerja aparatur sipil negara pada kantor dinas perdagangan kota makassar. Selain itu, hasil penelitian pada variabel disiplin kerja, menunjukkan pengaruh terhadap kinerja aparatur sipil negara di Kantor Dinas Perdagangan Kota Makassar.

This plant has economic value and is beneficial for health as a medicine for mouth infections and cavities, treats skin diseases, reduces inflammation, reduces diarrhea, prevents nausea and stomach pain, and reduces cholesterol. With the availability of land, most of which is forest, local people use it to grow corn and herbs. The residents of Padanglampe Village are also experiencing economic instability due to the post-pandemic COVID-19, and many villagers do not have permanent jobs. So that requires them to have an independent business, one of which is making antiseptic soap made from lemongrass, which grows on plantations and in front of the house. In the service program that will be carried out in the form of assistance in making antiseptic soap, the benefit that the community will obtain is that the target community has an understanding and knowledge of how to process herbal plants into products with the sale value.

The massive transformation of consumer behaviour on the online transportation network platform in Indonesia has still not yet answered comprehensively. We have identified and evaluated several latent constructs based on prior research review. Hence, we investigate the effect of electronic customer relationship management (e-CRM) on e-satisfaction and e-loyalty of online transportation costumer. We applied a causality approach method to measure the primary data, and then we selected respondents with purposive sampling technique which have met the predetermined criterion. In total, there was 142 customer have participated in this online survey. To examine the primary data, we used the variance-based analysis of Structural Equation Model (SEM) - Partial Least Square (PLS) analytical instruments. The results have a significant managerial and theoretical contribution to the stakeholder to make a customer keep loyal in ever-changing e-commerce business in Indonesia.

The growth of the internet led to a variety of online-based companies (virtual). The impact depicted in the map of the increasingly competitive e-commerce business (Turban et al., 2015). Each company is required to raise the level of performance of their services in building and l.determining online business strategies (Li & Suomi, 2009; Ashoer et al., 2019). To achieve it, they began competing to provide various lucrative promotional offers, for example, giving promos or free shipping, discounts, and so on (Mashur et al., 2019). Until now, this classic method is quite useful to be used to capture potential consumers on the internet. Satisfying consumer needs is the desire of every company, in addition to being a determinant of corporate survival, satisfying consumer needs can also increase competitive advantage in the online market (Fang et al., 2014). Consumers who are satisfied with services tend to repurchase products and reuse services when the same needs reappear later (Al-Dmour et al., 2017) That is why consumer satisfaction in the online market plays a vital role in achieving the goals of e-commerce companies. In other words, e-satisfaction is a crucial factor for consumers in making repeat purchases which is nothing but giving the largest presentation of the company's total sales volume (Anderson & Srinivasan, 2003). Apart from the success of e-commerce, focusing on promotion strategies alone is certainly not enough to create frustration and maintain online consumer loyalty (Giovanis & Athanasopoulou, 2014). When consumer interest is accustomed to shopping only because of the attractive promos offered by the company, once the promo period ends, then they tend to switch to other companies that provide them with lucrative promos. When customers perceive service quality inferiorly, it is likely to trigger certain behaviours that tend to be negative, such as severing relationships with the company, reducing or stopping shopping with the company, and submitting complaints (Mohamed et al., 2014). This kind of behavioral intentions will give a sign of whether the customer will remain loyal or switch (Ashoer et al., 2019). This issue concern that should not be ignored, bearing in mind that the company will lose or even never have a loyal customer to the company. However, the type of company that exists on the internet; the quality of electronic services inevitably is one of the determinants that can affect customer satisfaction. Several prior studies have analyzed the effect of service quality on satisfaction such as Grace & Chia-Chi (2009), Yasa & Savitri (2012), and Vo et al. (2019) have resulted that e-service quality had a significant effect on satisfaction. Hence, service quality and satisfaction became one of the essential factors in business for retaining consumers. This study aims to analyze how the influence of e-service quality on e-satisfaction of e-commerce customers is Tokopedia.com. The results of this study are expected to have managerial implications for e-commerce practitioners in Indonesia.