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Recently, the sharing economy has made a disruptive incursion into the tourism industry. Companies like Airbnb or Wimdu have successfully developed platforms that grant access to accommodation in private homes. However, it seems that conflicts with locals have arisen in different destinations. This study provides an explanatory model to show how the perception of the impacts of the activity influences residents’ attitudes and support. The model was examined using a sample of 1,088 residents in Tenerife (Spain). Results confirm that resident support is directly and positively affected by their perception of the social and cultural impacts, and especially by the economic impacts. It has not been possible to prove the influence of their perception of environmental impacts. Evidence has been gained that perceptions strongly depend on whether locals benefit personally from the activity, and to a lesser extent on their attitude toward the sharing economy and on the state of the local economy.

This paper presents a comparative analysis of the resident's perception of tourisms impacts on two very successful major mature island destinations (Tenerife and Mallorca). To do so, we conducted a study based on the social exchange theory by using a scale that measures residents' perceptions of tourism's positive and negative impacts on the economy, culture, society and the environment. The results based on more than 1100 interviews show that similar opinions arise on both islands; however, significant differences in terms of the level of perception of the impacts in the two destinations have also been unveiled. Copyright © 2013 John Wiley & Sons, Ltd.

Accommodation rental activity through P2P platforms has experienced exponential growth in recent years, and in many cities has generated discomfort among residents who hold it responsible for overtourism and other negative impacts. Understanding residents’ perceptions and attitudes is fundamental for the sustainable development of tourism activity. This study investigates the influence of residents’ “knowledge” of the activity on their perception of impacts and their attitude towards it. Using the social exchange theory as a theoretical framework, this paper compares the data obtained in the world-class destination Majorca, in 2015 and 2017. Data was gathered through a convenience sampling procedure with self-administered questionnaires. The results confirm the influence of this variable on the perception of the impacts and its moderating effect on residents’ attitudes. The study confirms the influence of a greater level of knowledge of the activity on the perception of the impacts and on attitudes and it generally results in a greater perception of the costs and a lesser impact of benefits. The implications in terms of destination management are also discussed.