Purpose The purpose of this paper is to assess the influence of innovation orientation dimensions on the performance of manufacturing small- and medium-sized enterprises (SMEs) in Ghana. Design/methodology/approach Probability sampling technique, particularly, simple random method, was used for this study. Approximately, 81% response rate was achieved from a total sample size of 346. Furthermore, PLS-SEM technique was used to determine the relationships among the study variables. Findings The result showed that market innovation significantly predicted SMEs’ performance. Conversely, non-significant positive nexus was established between process innovation and SMEs’ performance as well as product innovation and SMEs’ performance. Practical implications Based on the outcome, the stakeholders in the SME sector should aim at improving their market, products and process innovations. Originality/value Despite the importance attached to the employment of innovation in the SME sector by scholars in the extant literature, studies involving dimensions of innovation orientation on SMEs’ performance were not much seen in literature. This study enriched literature by determining the relationships between the innovation orientation dimensions and SMEs’ performance.

PurposeThe study examined the influence of servant leadership on organisational citizenship behaviour (OCB) of employees in Ghana through the intervening roles of public service motivation (PSM) and the length of time spent with the leader.Design/methodology/approachA structured questionnaire was used to gather data from 328 randomly sampled respondents within the six metropoles in Ghana for data analysis. The partial least squares structural equation modelling (PLS-SEM) was used to address the hypotheses of the study.FindingsThe study found that servant leadership has a significant positive influence on OCB and PSM. The study also found that PSM significantly and positively influences OCB. The study finally established that whiles PSM significantly mediated the relationship between servant leadership and OCB, the length of time spent with leaders did not moderate the servant leadership and OCB nexus.Practical implicationsThe study implies that stakeholders in the local government sector, such as the Local Government Service Board, should emphasise employing or promoting supervisors who are servant leadership-driven to occupy key positions within the local government structure. Efforts could also be made to train the supervisors to acquire servant leadership traits.Originality/valueThe results from the study provide significant insights on how the public sector in Ghana and beyond can identify, develop and maintain servant leaders to promote employees OCB. Also, being a pioneering study in Ghana, the results and recommendations from the study have set the pace for future scholars to discuss issues that engulf the public sector.

Purpose This study aims to investigate the influence of responsible leadership on employee duty orientation in the manufacturing sector of Ghana by using job satisfaction as a mediating variable. Design/methodology/approach This study relied on the quantitative approach and explanatory research design for the execution. This study gathered data from 325 employees across three manufacturing firms and applied the partial least squares structural equation modelling technique to test hypotheses. Findings This study established that responsible leadership had significant positive relationship with duty orientation and job satisfaction. The findings further disclosed that job satisfaction was positively related to duty orientation. This study provided evidence that job satisfaction serves as a mechanism through which responsible leadership could influence duty orientation. Practical implications This study recommends that for manufacturing firms to enhance job satisfaction, which will eventually lead to employees’ demonstrating duty orientation, the employers and relevant stakeholders such as board of directors and shareholders should emphasise responsible leadership traits among various managers and supervisors. Originality/value This study contributes to knowledge in a novel research area. It adds to empirical evidence by highlighting the possible variables that may influence employees to engage in duty orientation.

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Background: The increasingly competitive business environment has made it imperative for organisations to put in place systems and processes that will guarantee appreciable firm performance in the interest of its stakeholders. To this end, several solutions have been developed to ensure that desired firm outcomes are achieved despite the dynamics of competition. However, critical review of extant literature reported mixed results on the innovative capabilities of firms and their performance nexus. Therefore, this article explored the role of innovative capabilities on the performance of firms with the University of Cape Coast as a case study.Aim: This paper explored the role of innovative capabilities on the performance of firms with the evidence from the University of Cape Coast.Setting: The research was carried out in Ghana to assess innovative capabilities and performance relationship among institutions of higher learning with evidence from the University of Cape Coast.Methods: Using a descriptive research design, the study collected data from 250 administrative staff in the university of Cape Coast. The findings of the study confirmed that the administrative staffs of the University of Cape Coast have embraced innovation at different levels of operations.Results: The findings indicate that innovation in the organisation is able to promote high team spirits, risk taking, productivity, low resistance to change, competitive advantage, increase market share, increase productivity among staffs, growth and profitability of educational institutions, creates loyalty towards the institution’s services, and makes teaching and learning convenient.Conclusion: It was concluded that there have been some innovations in University of Cape Coast and so much of such innovations would make teaching and learning more convenient, lead to higher competitive advantage and market share and boosting overall performance.