Impact of the organizational innovations in the performance of manufacture companies in Costa Rica and Germany. A case study. This investigation analyzes the direct and indirect impact produced by the organizational innovations implemented by the company. This study approaches the topic from a qualitative perspective through a case study analysis. Five study subjects were selected: three companies within an Industrial Corridor in Costa Rica and two companies from the federal state of Ba-den-Württemberg in Germany. As a result, the organizational innovation has a positive effect in the company's performance, and it was possible to identify both similarities and differences between countries and the implemented innovations. Another finding suggests that the firm's strategy plays a key role in defining future results of the organizational innovation. AbstrAct Esta investigación analiza el impacto directo e indirecto producido por las innovaciones organi-zacionales implementadas por las empresas manu-factureras en Costa Rica y Alemania. Este estudio abarca el tema desde una perspectiva cualitativa mediante un análisis de casos. Cinco compañías fueron seleccionadas: tres dentro de un corredor industrial en Costa Rica y dos compañías del es-tado federado de Baden-Wurtemberg en Alemania. Como resultado, la innovación organizacional tiene un efecto positivo en el desempeño de la empresa, y fue posible identificar similitudes y diferencias tanto entre los países como las innovaciones imple-mentadas. Otro hallazgo sugiere que la estrategia de la firma juega un papel importante en definir resultados futuros de la innovación organizacional. resumen Palabras clave: Innovación no tecnológica, innovación organizacional, desempeño empresarial, estudio de caso, industria manufacturera.
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