Kantor Kelurahan Kutabumi yaitu Kantor yang melakukan beberapa kegiatan untuk menyelenggarakan urusan kegiatan pemerintahan, seperti pemberdayaan dan pelayanan terhadap masyarakat. Pada Kantor Kelurahan Kutabumi, pelayanan administrasi kependudukan adalah hal yang penting dalam sebuah instansi pemerintahan kelurahan. Permasalahan yang terjadi salah satunya adalah pembuatan surat permohonan persyaratan administrasi kependudukan yang dalam pengerjaannya masih menggunakan alat bantu Microsoft Excel sehingga berdampak pada pelayanan yang kurang maksimal terhadap pelayanan penduduknya. Untuk meningkatkan pelayanan mutu yang ada pada Kantor Kelurahan Kutabumi dibutuhkan sebuah sistem pelayanan agar pelayanan administrasi kependudukan lebih mudah dan cepat. Peneliti memakai metode analisa PIECES yaitu metode analisa yang menganalisa Performance, Informance, Economy, Control, Efficiency dan Service dan menggunakan metode analisa sistem Unified Modeling Language (UML) untuk menjelaskan dan menggambarkan alur dari sebuah sistem secara visualisasi. Sistem ini di rancang dengan tujuan agar dapat memudahkan proses permohonan persyaratan mengenai administrasi kependudukan dan mempermudah staff pelayanan dalam proses kegiatan laporan administrasi kependudukan. Kata Kunci : Administrasi, Pelayanan, Surat permohonan

The Kutabumi Kelurahan office is an office that carries out several activities to carry out government affairs, such as empowerment and service to the community. Population administration services are important in a government agency in the Kutabumi District Office. Problems that occur include the making of a request letter that is still semi-computerized using Microsoft Word and Microsoft Excel. So that the impact on services that are less effective and maximal to the needs of its residents. The system certainly has many weaknesses including the accumulation of paper and vulnerable to data loss because the data is not stored in the database. To improve the existing quality services at the Kutabumi Village Office, an administrative service system is needed so that administrative services are more effective and efficient. The analytical method used by researchers is the PIECES method (Performance, Informance, Economy, Control, Efficiency, Service). With this administration system, it can facilitate the process of requesting requirements regarding population administration and facilitate service staff in the process of population administration report activities.

The world of education in college is expected to be a world of human development for civilization. Students are equipped with knowledge of education based on the needs of the era. In line with the needs of students, not infrequently there are students who have difficulty in completing certain courses. Difficulties that vary from the beginning of the semester to the final semester, the difficulty in terms of learning activities on campus or even association in the campus environment. To be able to answer these questions required an application that can bridge the needs of students with faculty majors. This web design also aims to provide solutions to student problems and build student motivation in completing their education on time. With the academic consultation web is expected to make lecturer services to be maximal, students are motivated to complete the lecture and reduce the failure rate of students in completing the lecture. Data collection method used in this journal is qualitative method, that is by doing observation, interview, and literature study. With the web majors are expected to be a means of closeness between lecturers and students in relation to teaching and learning proximity between students in the same department although different levels.