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SUMMARY Process‐oriented capability outsourcing is a type of B2B collaboration in which one organisation outsources parts of its business process to other organisations known as service providers. Current models and solution approaches for service selection in process‐oriented capability outsourcing do not provide support for horizontal multi‐sourcing—the ability to dynamically outsource a business capability to multiple independent service providers. This paper presents a new problem model for service selection based on the notion of request tokens, and evaluates three solution approaches to the problem: integer programming, tree‐search heuristic and genetic algorithm. Copyright © 2011 John Wiley & Sons, Ltd.

Lecture Notes in Business Information Processing Proceedings of the 11th International Workshop, BPMDS 2010, and 15th International Conference, EMMSAD 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7-8, 2010.International audienceThis book contains the refereed proceedings of the 11th International Workshop on Business Process Modeling, Development and Support (BPMDS 2010) and the 15th International Conference on Exploring Modeling Methods for Systems Analysis and Design (EMMSAD 2010), held together with the 22nd International Conference on Advanced Information Systems Engineering (CAiSE'10) in Hammamet, Tunisia, in June 2010. The 13 papers accepted for BPMDS were selected from 27 submissions and cover a wide spectrum of issues related to multi-dimensional perspectives on business processes. The 14 papers accepted for EMMSAD were accepted from 22 submissions and focus on exploring, evaluating, and enhancing information modeling methods and methodologies

New business processes are created and existing ones evolve following different kinds of drivers or motivations. BPMDS'08 was dedicated to business process life-cycle, discussing issues such as how to streamline transitions among phases in the life-cycle of a business process (design, deployment, operation-evaluation). The next BPMDS will be devoted to the drivers related to these phases and to their transitions, and how they can be accommodated into a broader and dynamic view of the business process life-cycle. The research question will be what "drives" the wheel (the business process life cycle) when it turns to reach a moving business target with regard to market changes and continuous improvement requirements.We distinguish three groups of these drivers, which can exist separately or in any combination in real life situations.