Abstract-In this research we conducted a systematic review on Global Software Development (GSD) literature and performed a survey to gather challenges associated with GSD projects as well as their mitigation strategies. We reviewed studies with empirical evidence in GSD. In total there are 86 papers included as the primary studies. From the systematic review we collected 48 challenges and 42 mitigation strategies. These challenges and strategies were also identified by our survey respondents. In addition, 4 additional mitigation strategies were uncovered from the survey. The collected challenges and mitigation strategies are later compiled into checklists which can be employed as risk identification and risk mitigation instruments.
Abstract-In the light of globalization it is not uncommon that different teams from different locations get involved in the development of a software product during its evolution. However, empirical evidence that demonstrates the effect of changing team members on software quality is scarce. In this paper, we investigate quality of a software product, across subsequent software releases, that was first developed in one location of Ericsson, a large multinational corporation, then jointly with an offshore location of the same company, and finally transferred offshore. To get a better understanding multiple data sources are used in the analysis: qualitative data, consisting of interviews and documentation, and quantitative data, consisting of release history and defect statistics. Our findings confirm an initial decline in efficiency and quality after a transfer, and highlight the areas of concern for companies that are considering transferring their product development from experienced teams to those having limited or no previous engagement with the product.
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