A critical problem of organizational conflict management is this fact that managers fail to understand different individuals' (or groups') interpretations about goals, distribution of resources, work procedures, and etc. These various perceptions are based on stakeholders' different values, beliefs, and weltanschauung. This paper argues this main concern of organizational conflict management and develops a general systemic approach to build a platform that makes this kind of conflict easier to be analyzed. The basic idea of this platform is the cognition of individuals' thoughts and representing them in form of fuzzy cognitive maps. Once these fuzzy cognitive maps are drawn, Decision Making Trial and Evaluation Laboratory (DEMATEL) is used to analyze the maps and outrank the concepts according to their importance for a specific individual. Finally, by combining individuals' perceptions through their preference of concepts, a pluralistic environment is built. This platform is very useful for management to study the sources of conflicts among individuals and better strategies to solve them. A conflict on using Voice over IP (VoIP) technology instead of satellite telephones in offshore industry is used as an illustration of this approach

Information systems are increasingly becoming regarded as crucial to an organisation's success. A development methodology for an information system is a framework to organize, program and supervise the process of developing an information system. There many are different methodologies for information systems development. Obviously, no methodology can claim that it can be applied to any organisation. Therefore, organisations should have an evaluation framework for selecting an appropriate and efficient methodology. In this paper, we propose an evaluation framework for selecting information systems development methodology in order to facilitate the development process of information systems in organisations.In this work, we will describe and compare different hard and soft systems approaches at first, then in the following sections, one kind of methodology's classifications is pointed and one methodology from each class is introduced. Finally, a comparison framework is proposed and methodologies are compared by this framework. The value of this framework is that, with use of it, organisations can evaluate their development methodology with respect to the key features of it before implementing any methodology as well as expending extra costs. This framework is theoretical in nature, and is build based on a review of related literature.

Knowledge creation has been widely recognized to be strategically important for organizational learning and innovation. The lack of empirical work in this area has limited our understanding of this important phenomenon. Previous studies have focused on limited aspects of the overall knowledge creation process, such as inter-organizational knowledge transfer, knowledge flows within the firms and the interplay of tacit and explicit knowledge. In developing countries, there is a sense that rich countries have failed to create knowledge that is appropriate to local needs. This study is a comprehensive analysis of the knowledge creation behavior by using general systems theory and HIV/AIDS epidemic which can help us to better understand of this process.

The purpose of this paper is to develop a simple dynamic model to analyze researchers' interest in answering questions for an online question and answer (Q&A) knowledge market. With use of a System Dynamics model, an online knowledge market can be modeled as a marketplace where consumers ask and researchers answer questions to make knowledge transactions. In this market, consumers price their questions to acquire answers, and a company maintains the online knowledge market by determining the optimal price allocation to researchers. This paper focuses on the design of a simple model based on Zhang & Jasimuddin's equation that represents the dynamics of researchers' interest in answering questions in a specific kind of online knowledge market. The model shows this behavior of researchers. Furthermore, implementation of this model results in generating new and useful insights about the policy option analysis for developing new strategies in same knowledge markets.