Gender‐based violence online is rampant, ranging from harassment of women who are public figures on social media to stalking intimate partners using purpose‐built apps. This is not an issue that can be addressed by individual states alone, nor can it be addressed satisfactorily through legal means. The normalization of misogyny and abuse online both reflects and reinforces systemic inequalities. Addressing gender‐based violence online will require the intervention of the technology companies that govern the commercial Internet to prevent and combat abuse across networks and services. We argue that international human rights instruments provide an opportunity to identify with more precision the responsibilities of telecommunications companies and digital media platforms to mitigate harm perpetrated through their networks, and ensure that the systems they create do not reproduce gendered inequality. Finally, we present initial recommendations for platforms to promote human rights and fulfill their responsibilities under the United Nations Guiding Principles on Business and Human Rights.
Purpose
This paper aims to explore current knowledge of business email compromise (BEC) fraud, or approaches that specifically target organisations for financial gain, through the exploitation of trusted relationships. BEC fraud affects organisations globally and is estimated to have netted offenders over US$26bn since 2016. Despite the sheer magnitude of these losses, there is a dearth of academic research seeking to better understand this crime type, and prevent it from occurring.
Design/methodology/approach
This review summarises the known literature on BEC fraud. It uses a variety of academic and industry sources to ascertain the current state of knowledge, including how it is perpetrated, its impact (on businesses and individuals), how law enforcement have responded and its prevention.
Findings
This review highlights many gaps in knowledge surrounding BEC fraud. There has been a large focus on the technical aspects of BEC fraud, to the detriment of the human elements. Often, BEC fraud is successful through targeted and effective use of social engineering techniques and is able to overcome any technical solutions through the manipulation of personal relationships. Further, while the financial impacts of BEC fraud are obvious, there is no known research which has explored the non-financial harms of BEC fraud (across organisational and individual perspectives). With companies starting to (unsuccessfully) take legal action against those who have responded, there is a clear need to understand how organisations can better respond to incidents when they occur. Finally, there are gaps in knowledge on what is the best combination of both technical and human measures to prevent BEC fraud.
Research limitations/implications
This review is based on information presently available, and as indicated, there are significant gaps in what is currently known.
Practical implications
This review highlights the need to undertake research into the current gaps, with a view to improving best practice knowledge on prevention and response.
Social implications
Currently unknown, BEC fraud is posited to have significant impacts at both personal and collective levels. Increased knowledge of these non-financial impacts will improve how organisations respond to BEC fraud and how employees can be supported before and after an incident occurs.
Originality/value
Despite the magnitude of the problem, there is limited academic scholarship on BEC fraud. This literature review offers a summary of current knowledge and advocates a strong research agenda moving forward.
In this paper, we undertake a stakeholder analysis of the Australian Competition and Consumer Commission's Digital Platforms Inquiry to understand the nature and influence of different forms of public input. Our findings show that nation-state regulation of digital platforms is now very much on the policy agenda worldwide, with a focus upon the competition policy dimensions of platform regulation. The second key finding is that the regulatory activism of the ACCC have ensured that the Inquiry and its findings have had maximum public impact. Finally, we argue that the key dynamic shaping the Inquiry was the competing demands of the traditional news media publishers and digital platforms, and that civil society input was relatively limited and secondary to the final recommendations.
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