PurposeThe objective of this study is to identify research gaps related to skills required for Industry 4.0, considering research in the context of Brazilian undergraduate courses. In this sense, the question of this study was established: What are the educational gaps related to skills required in Industry 4.0 context, considering considering research in the previously mentioned?Design/methodology/approachTo answer this question, the ten top work-related skills required for professionals in Industry 4.0 published by the World Economic Forum were used to perform a systematic literature review. From this review, 100 articles were found in the searched databases. From them, 18 were within the research scope.FindingsThrough an analysis of their content, it was possible to verify that, from the 10 skills analyzed, only six were identified in the articles. That is, no research was found for: people management, service orientation, negotiation, and cognitive flexibility. Additionally, there are undergraduate courses that are not considered in current researches and should be analyzed.Originality/valueThe gaps pointed out in this study are relevant to guide future analyzes of the Brazilian educational model and may provide insights for research in other countries.

This paper focuses on the use of the Ishikawa diagram to analyze the cause of the high loss rate in the plastic injection process in the manufacture of a key part in an industry in Rio de Janeiro, which is part of the main structure. product sold by the company. With a loss of around 50.3% of the pieces produced using the raw material and totally specific to the item in question and the most expensive among the polymers used, and without the possibility of recycling the waste material, the strategic direction of the organization considered suspend sales of the main product for fear of customers placing orders and the company is unable to meet the required demand due to the non-solution of the problem caused in the manufacture of the part. The standstill of sales of final products that use the item analyzed would affect the company's monthly revenues by approximately 32.16% (R $ 183,116.77), a total equivalent to the average from January to November 2018. In order to solve the problem of process losses, production bottleneck, high raw material acquisition costs and possible shortages in meeting customer needs, the use of the Ishikawa diagram to analyze the observed problem and to apply plausible solutions to the problem was justified. resolution, which solutions were already implemented with potential cost savings of R $ 88,414.26 and a significant increase in production over a period of one year. In 2 days of operation it was possible to reach the amount that was reached in 6 days with losses below 5% and fully reusable in other products.

Administração-Estudo e ensino. 2. Administração-Pesquisa-Brasil. I. Silva, Clayton Robson Moreira da. CDD 658.00711 Elaborado por Maurício Amormino Júnior-CRB6/2422 O conteúdo dos artigos e seus dados em sua forma, correção e confiabilidade são de responsabilidade exclusiva dos autores. 2019 Permitido o download da obra e o compartilhamento desde que sejam atribuídos créditos aos autores, mas sem a possibilidade de alterá-la de nenhuma forma ou utilizá-la para fins comerciais.

Empresas do ramo hoteleiro têm utilizado a internet como uma importante ferramenta para o estabelecimento de uma vantagem competitiva. Essa tecnologia atrai clientes de todo o mundo a visualizar o site do hotel, colocando-o disponível para ser comparado com outros hotéis. No caso do hostel em estudo, Ocean Inn Rio, seu site aparece com informações insuficientes em relação aos demais sites dos hostels pesquisados da região. Este trabalho tem o objetivo de avaliar quais informações devem ser disponibilizadas no site do hostel Ocean Inn Rio, utilizando o método Analytic Hierarchy Process (AHP), sendo esta uma ferramenta que permite identificar as informações que são mais relevantes para serem disponibilizadas no site, tornando-o mais informativo e atrativo aos potenciais clientes. São destacadas ao XXXVII ENCONTRO NACIONAL DE ENGENHARIA DE PRODUCAO "A Engenharia de Produção e as novas tecnologias produtivas: indústria 4.0, manufatura aditiva e outras abordagens avançadas de produção"

XXXVII ENCONTRO NACIONAL DE ENGENHARIA DE PRODUCAO "A Engenharia de Produção e as novas tecnologias produtivas: indústria 4.0, manufatura aditiva e outras abordagens avançadas de produção"