Para-professionals in the library services are library associates, library technicians, or library assistants who assist the professional librarians in library-related task. Mining the literature unveiled that studies investigating the required competencies on para-professional are still very limited. To address this gap, this paper reports a study that was conducted with the purpose to identify the required competencies of para-professionals in the library services. Adopting the survey research methodology, data were collected using questionnaires from 502 para-professional librarians working with the Sarawak State Library in Sarawak, Malaysia. The findings suggest that all the seven sets of competencies, namely general competencies; Agency and Organizational Knowledge; Reference and Research; Collection Management; Content Organization and Structure and Library Technology Management are either moderately or highly required by the para-professionals. Based on these findings, the appropriate training needs could be identified.

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Information technology has led to rapid and dynamic changes in the way government and business operate. The introduction of computers helps government administration in achieving efficiency and adding value to the conduct of government business transaction. The Malaysian Government has taken a pragmatic approach to the advancement of information technology by establishing a mega Electronic Government (EG) project in the form of a Multimedia Super Corridor (MSC) amidst the legacy systems. This paper seeks to demonstrate the nature of the EG initiatives and the legacy systems and discusses how the National Archives of Malaysia responded to the mounting pressure to address records management problems associated with the legacy systems and the EG.

While most corporate organizations in Malaysia have implemented intranet or portal, questions regarding users' utilization behavior for the purpose of knowledge sharing still remain unanswered. Against this concern, this study seeks to investigate demographic profiles associated with knowledge sharing behavior in an intranet computing environment in selected Malaysian companies. Using the survey research method, 700 questionnaires were distributed using the simple random sampling technique yielding to 359 usable responses. The findings suggest that there is a significant difference in terms of knowledge sharing behavior across demographic profiles. In addition, it was also found that both length of service and internet experience is a significant predictor of knowledge sharing behavior in an intranet computing environment.