While the act of faith approach to management development assumes that training and development will improve performance, and that attention to the people factor will give organizations a competitive advantage, there has been little systematic study of the business benefits of management development. The extent to which competence‐based management development made identifiable improvements to individual, organizational and business performance was examined in sixteen organizations using an in‐depth embedded case‐study protocol developed following the preparatory work of an expert group convened by the Department for Education and Employment (DfEE). Interviews were conducted with senior strategic managers, line managers and members of management work teams, and triangulation was sought with documentary evidence. Case reports were validated with the organizations, then evaluated and ranked by an independent consultancy not involved in the fieldwork. The results provide support for attributing business benefits to management development, particularly in relation to individual and business performance. The performance improvements were found to be most significant where management development is linked with organizational strategy and where Human Resource Development (HRD) systems and processes adopt the management standards developed by Management Charter Initiative (MCI).
The clothing industry is both a quintessential global industry and one that is inescapably labour intensive. Despite more and more production shifting to low wage economies in the past decades, there remains a significant amount of clothing manufacturing in high wage economies. This study examines the drivers of change that are forcing restructuring in one such country and the outcomes of such changes for the organization of production. Because the changes have involved treating workers as a resource to be developed rather than a cost, preventing labour turnover has become a crucial component of this strategic repositioning. In presenting the results of a national survey of UK clothing manufacturers we find that high labour turnover rates persist. We discuss the historical background to this phenomenon and current trends, and then explore the principal variables that might explain these trends. We conclude with a discussion of the outcomes facing firms in this industry and comment on why managers resist comprehensive changes in organizational routines and the effort bargain.
White‐collar trade unionism has aroused considerable interest among students of industrial relations, but relatively little attention has been paid to staff associations, which Crompton noted perform similar functions to trade unions and to which white‐collar workers are partial. At present, white‐collar and partly white‐collar unions account for roughly half of the unions in Britain and some 35 per cent of the membership. The density of white‐collar membership has increased to 40 per cent (over 50 per cent if staff and professional associations are included), compared with 53 per cent for manual workers. White‐collar workers are traditionally thought to be less disposed to join trade unions and, as Bain et al note, “when white collar workers do unionize, they are believed to carry with them certain aspects of the status ideology which affects the behaviour of their unions”. Blackburn and Prandy offer a theoretical framework which may be used to compare the “unionateness” of white‐collar and manual forms of employee representation. Most white‐collar unions satisfy the criteria of unionateness, but a large proportion of staff associations fail on the question of independence from employers for the purposes of negotiation. In the first four years of his appointment, the Certification Officer refused certificates of independence to fifty‐one organisations, all of them staff associations.
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