The main objective of this study is to find out the service quality on student satisfaction towards the University libraries in Dindigul District. A review of literature was collected to find out the relationship among service quality and student satisfaction. A survey was conducted to collect the data from 308 students from the two Universities in Dindigul District. The result shows that except empathy, other service quality factors are positively related to student satisfaction. Tangibility and reliability shows the highest positive correlation with student satisfaction. Finding suggests that Librarian should focus on the service quality factors tested in this research to improve the student satisfaction.
Bibliometrics is an emerging thrust area of research in the field of Library and Information Science. Journal literature is an important source of information. To disseminate new ideas for recent developments in any area of research and development work, study of the papers published in a particular journal reveals the status and trends of research in the subject in which the journal is published. Bibliometrics studies have been used to identify the pattern of publication, authorship, and citation analysis. This study has been carried out the Bibliometric analysis of the journal “Indian Journal of Chest Diseases and Allied Sciences” from 2000-2004. The trend of publication such as authorship productivity, year-wise contribution, category-wise publications and distribution of authorship pattern in category-wise has been studied.
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