Employees play a crucial role in enhancing information security in the workplace, and this requires everyone having the requisite security knowledge and know-how. To maximise knowledge levels, organisations should encourage and facilitate Security Knowledge Sharing (SKS) between employees. To maximise sharing, we need first to understand the mechanisms whereby such sharing takes place and then to encourage and engender such sharing. A study was carried out to test the applicability of Transactive Memory Systems Theory in describing knowledge sharing in this context, which confirmed its applicability in this domain. To encourage security knowledge sharing, the harnessing of Self-Determination Theory was proposed-satisfying employee autonomy, relatedness and competence needs to maximise sharing. Such sharing is required to improve and enhance employee security awareness across organisations. We propose a model to describe the mechanisms for such sharing as well as the means by which it can be encouraged.
Employees play a critical role in improving workplace cyber security, which builds on widespread security knowledge and expertise. To maximise knowledge levels, organisations run awareness and training course. Yet, they should also encourage and facilitate Security Knowledge Sharing (SKS). To facilitate such sharing, we used a bespoke App which deploys a game to deliver security training and to encourage sharing based on the Transactive Memory System (TMS) theory. An empirical study was conducted within a Saudi Arabian Fortune 100 organisation to test the impact of the app on employee knowledge. The app demonstrated efficacy in enhancing organisational security awareness and knowledge. The results highlight the potential of TMS in improving overall security knowledge in organisations.
Employees play a crucial role in improving information security in their enterprise, and this requires everyone having the requisite security knowledge. To maximise knowledge, organisations should facilitate and encourage Security Knowledge Sharing (SKS) between employees. This paper reports on the design and implementation of a mobile game to enhance the delivery of information security training to help employees to protect themselves against security attacks. The collaborative Transactive Memory System (TMS) theory was used to model organisational knowledge sharing. We then satisfy the self-determination needs of employees to maximise intrinsic motivation to share knowledge at the individual level, via an Educational Security Game. An empirical study evaluated the intervention, an application that facilitates and encourages Information Security Knowledge Sharing. The results are still in progress.
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