Owing chiefly to the lack of suitable technology solutions, India is experiencing both shortage and wastage of blood units. In addressing such a challenge, we explore the unique role of Blockchain and Internet-of-things technologies in the overall blood supply chain management as an appropriate technology solution. Our study employs an integrated Task-Technology Fit and Technology Acceptance Model to empirically test and identify key factors influencing the adoption intention of the Blockchain and Internet-of-things enabled system. With the need to preserve donor and recipient data integrity and data privacy, the respective state and national health departments strictly regulate blood banks. Accordingly, our study also explores the role of government in supporting and overseeing security concerns in the future adoption of the Blockchain and Internet-of-things technologies. Finally, a solution based on the Blockchain and Internet-of-things technologies to ensure the sufficient availability of blood units at the national level is envisioned.

With the rollout of the smart city initiative in India, this study explores potential risks and opportunities in adopting artificial intelligence (AI) for citizen services. The study deploys expert interview technique and the data collected from various sources are analyzed using qualitative analysis. It was found that AI implementation needs a critical examination of various socio-technological factors to avoid any undesirable impacts on citizens. Fairness, accountability, transparency, and ethics (FATE) play an important role during the design and execution of AI-based systems. This study provides vital insights into AI implications to smart city managers, citizen groups, and policymakers while delivering promised smart city experience. The study has social implications in terms of ensuring that proper guidelines are developed for using AI technology for citizen services, thereby bridging the ever-critical trust gap between citizens and city administration.