Technical development has main role in development and everyone is moving fast. In the advance technical environment of computers, all system has changed into automatic and computerized system. Now the most countries become digital, it being a advance step as a improvement in "Railway Enquiry And Facilities System". Service quality is the most important factor for the passenger's satisfaction. This paper deals with development and implementation of source for Railway Enquiry System which is better than the other existing Railway Enquiry System. The purpose of the paper is to enhance the service quality of Railway Enquiry System. Mainly the paper describes how to manage good performance and better facilities to customer.