Highlights The study examines the factors leading to information avoidance during COVID-19 pandemic. Mass Media, Print Media and official websites are used for information seeking during the pandemic. Only Social Media exposure results in information overload and information anxiety. Information overload is strongly associated with information anxiety which gives rise to information avoidance. We extend the applicability of S-O-R model to the information behavior domain, especially during the uncertain times.

Purpose The purpose of this study is to examine the attitude of faculty members towards knowledge-sharing in the University of Education, Lahore. The impact of personal and organizational factors that may contribute to effective knowledge-sharing among the university’s teaching staff is also analyzed. The factors affecting the willingness of the faculty members to share knowledge are broadly classified as “organizational” and “personal” factors. Design/methodology/approach A questionnaire-based survey was conducted on permanent teaching staff working at different campuses of the University of Education all over the province of Punjab, Pakistan. The survey instrument for this study was adapted from four studies. The questionnaires were distributed among 246 faculty members personally. Findings The findings of the study showed that the faculty members were familiar with the importance of knowledge-sharing and were also interested in sharing their knowledge and expertise with others. The results showed that organizational factors (trust, reward system and organizational culture) played a vital role in enhancing the knowledge-sharing attitude of faculty members. The impact of these factors on knowledge-sharing attitude was significant. Originality/value This is the very first study which explored the personal and organizational factors of knowledge-sharing in a specific academic institution from Pakistan. The findings of the research provided useful insights to the management of the University of Education particularly and other universities in general to design strategies for enhancing knowledge-sharing culture in the higher education institution. These findings may also be helpful for other developing countries.

Purpose The purpose of this paper is to analyze the scientific collaboration of institutions and its impact on institutional research performance in terms of productivity and quality. The researchers examined the local and international collaborations that have a great impact on institutional performance. Design/methodology/approach Collaboration dependence measure was used to investigate the impact of an institution on external information. Based on this information, the authors used “index of gain in impact through collaboration” to find the impact of collaborated publications in institutional research performance. Bibliographic data between 1996 and 2010 retrieved from Scopus were used to conduct current study. The authors carried out the case study of top institutes of Pakistan in terms of publication count to elaborate the difference between high performing institutions and those who gain disproportionally in terms of perceived quality of their output because of local or international collaboration. Findings The results showed that the collaboration of developing countries institutes on international level had a great impact on institutional performance and they gain more benefit than local collaboration. Altogether, the scientific collaboration has a positive impact on institutional performance as measured by the cumulative source normalized impact per paper of their publications. The findings could also help researchers to find out appropriate collaboration partners. Originality/value This study has revealed some salient characteristics of collaboration in academic research. It becomes apparent that collaboration intensity is not uniform, but in general, the average quality of scientific production is the variable that most often correlates positively with the collaboration intensity of universities.

Self-disclosure on social networking sites (SNSs) leads to social capital development, connectedness, and relationship building. Due to several benefits associated with this behavior, self-disclosure has become a subject of research over the last few years. The current study investigates the antecedents of self-disclosure under the lens of the technology acceptance model (TAM). The research is quantitative, and the data were collected from 400 Pakistani Facebook users with a variety of demographic characteristics. The partial least squares-structural equation model (PLS-SEM) analysis technique was employed to analyze the data. The study′s findings confirmed that perceived usefulness is a strong predictor of personal information sharing, and it along with other variables causes a 31% variation in self-disclosure behavior. However, trust (medium and social) mediates the relationshipof perceived usefulness, privacy concerns, and self-disclosure behavior.

Purpose This study aims to debate and highlight the challenges faced by university students regarding e-learning during the global pandemic emergency. Furthermore, it sketches the solutions of e-learning using a theoretical lens of emergency management theory (EMT). Finally, the study argues a case for improvement in existing e-learning systems to enable higher education systems, particularly in a developing country, to recover the losses and increase education quality. Design/methodology/approach A qualitative research design and phenomenology research approach were applied to conduct the current study. A total of 10 in-depth online interviews were recorded from students studying in Pakistan and the UK. Verbatim transcriptions were analysed using the reflexive thematic analysis approach. Findings The current study results explained in detail the numerous challenges, including lack of preparedness (students and institutions), low quality of interaction, lack of motivation, lack of class activities and forceful adoption of e-learning. Alternatively, few opportunities also emerged through a set of suggestions such as a comprehensive emergency management plan, introduction of strong student counselling programmes and a strategic plan for quality of online learning content. Originality/value This study’s contribution stands out in crucial times of the global pandemic. EMT is applied to understand the different dimensions of preparedness, response, mitigation and recovery from a students’ perspective. Furthermore, considering students as important members of higher education institutions and understanding students’ opinions regarding quality assurance during the global pandemic was imperative.