Transportation plays an important role in mobility in urban areas. Surakarta City provides Bus Rapid Transit (BRT) transportation system, Batik Solo Trans. This research aims to find out the partnership performed by Surakarta City in public transportation development in partnership governance perspective. Data collection was conducted through interview and documentation. Analysis was conducted using Successful Collaborative Partnership principle from Agarwal, Caiola, and Gibson (2015). The research took place in Surakarta City, particularly in PT. Bengawan Solo Trans, PT. Trans Global Mandiri, Transportation Office, and Technical Executive Unit for Transportation as the organizer of feeder along with Bersama Satu Tujuan Cooperative. The research method used here was qualitative one with descriptive approach. The result of research shows that the principle of Successful Collaborative Partnership is analyzed based on 4 principles: (1) Clear Goals: to improve public service safely, comfortably, and affordably to the public; (2) Clear Roles: Government contributes to formulating policy, funding “buy the service” program, licensing, and providing public transportation infrastructure. The private is the operator responsible fully for public transportation management; (3) Trust: Surakarta City government trusts fully the private to perform cooperation, to provide and to manage Batik Solo Trans and feeder bus service; and (4) Commitment: Government and Private are committed mutually to providing transportation infrastructure, managing, maintaining, and operating public transportation.
Masyarakat difabel masih merasa kesulitan saat melakukan uji aksesibilitas terhadap sejumlah fasilitas Pasar Klewer pasca revitalisasi. Ketersediaan fasilitas Pasar Klewer belum sesuai dengan undang-undang dan peraturan daerah yang mengatur kesetaraan difabel. Apabila pemerintah daerah telah responsif, maka keluhan dari difabel dapat diatasi dengan baik sehingga fasilitas difabel di Pasar Klewer dapat tersedia sesuai standar aksesibilitas. Penelitian ini perlu dilakukan untuk mengetahui sejauh mana responsivitas pemerintah atas kebutuhan difabel. Metode penelitian yang digunakan adalah kualitatif dengan pendekatan deskriptif. Teknik pengambilan data dilakukan melalui wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa responsivitas Dinas Perdagangan dalam penyediaan fasilitas difabel di Pasar Klewer digambarkan melalui 4 indikator responsivitas menurut Agus Dwiyanto: (1) Sikap Dinas Perdagangan dalam merespon keluhan dan masukan dari difabel; (2) Penggunaan keluhan dan masukan dari difabel sebagai referensi perbaikan di masa datang; (3) Tindakan Dinas Perdagangan untuk memberikan kepuasan kepada difabel; (4) Penempatan difabel oleh Dinas Perdagangan dalam sistem perencanaan pembangunan pasar.
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