Studying and modeling theoretical concepts is a cornerstone activity in information systems (IS) research. Researchers have been familiar with one type of theoretical concept, namely behavioral concepts, which are assumed to exist in nature and measured by a set of observable variables. In this paper, we present a second type of theoretical concept, namely forged concepts, which are designed and assumed to emerge within their environment. While behavioral concepts are classically operationalized as latent variables, forged concepts are better specified as emergent variables. Additionally, we propose composite-based structural equation modeling (SEM) as a subtype of SEM that is eminently suitable to analyze models containing emergent variables. We shed light on the composite-based SEM steps: model specification, model identification, model estimation, and model assessment. Then, we present an illustrative example from the domain of IS research to demonstrate these four steps and show how modeling with emergent variables proceeds.

PurposeThe purpose of this empirical study is to explore the drivers and effects of a multidimensional conceptualization of burnout for information technology (IT) personnel using the job demands-resources framework.Design/methodology/approachUsing survey data from 247 IT professionals, the authors analyzed our model using partial least squares structural equation modeling (PLS-SEM), a composite-based method.FindingsThe authors find that job demands and job resources differently influence the dimensions of burnout, and the burnout dimensions influenced turnover intention (leave the organization) and turnaway intention (leave the field) except for cynicism, which did not affect turnover intention. The authors’ findings suggest that managers and human resource professionals may want to look beyond managing work exhaustion and consider focusing on the professional efficacy dimension of burnout to keep their IT professionals from leaving the organization and the IT industry.Originality/valueThis study highlights the need for researchers in the information systems field to rethink using exhaustion as a proxy for the burnout construct as focusing on work exhaustion does not tell the full story for IT professionals. Additionally, the findings indicate that job-related burnout affects not only IT professional's turnover intention but also turnaway intention. Last, psychosocial mentoring did not directly influence any of the burnout components but indirectly influenced all three components.

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Establishing and maintaining the supply of skilled STEM workers are issues that many businesses are currently facing. CEOs can provide unique perspectives on the roles of parents, educators and schools, industry and community partners, and government on this issue. To this end, a Qualtrics panel was used to survey 45 CEOs located in the state of Georgia in the southeastern United States. CEOs responded to open-ended questions that were later analyzed using topic modeling techniques to uncover the themes and the factors that have the potential to increase the number of STEM-capable graduates and, ultimately, a sustained STEM workforce. The results of this study indicate that CEOs perceive parents, educators and schools, industry and community partners, and government as key players who are recommended to interact, engage and collaborate to successfully create a sustained pipeline of STEM talent. Business leaders, university business programs, and business faculty should stay abreast of the factors affecting the supply and demand of STEM workers, and this paper adds value by reporting on CEO perspectives on this important problem.