No abstract

Irregular migration has become a prominent issue around the world, particularly in Turkey. Irregular migrants, who have an impact on the country’s economy, socio-cultural environment, and many other factors, have also different effects on the tourism industry. This study was conducted using a qualitative method to determine the effects of irregular migration on the holiday destination. Certain questions, within the scope of the study, were asked to 12 participants who have had a holiday in Cesme, Izmir. Responses (audio recordings) were decoded to reveal codes, categories, and themes. Five different themes were identified in this study. According to the findings of this study, it was concluded that irregular migration has negative impacts on the holiday destination. The most frequent coded dimensions are security concerns and anxiety, lack of control and supervision, deterioration in socio-cultural environment, unrest or harassment, and socio-cultural and political conflicts. A number of recommendations were made in line with the results of the study.

No abstract

The services provided at lounges, designed in line with various needs with the purpose of enabling the passengers to make use of the waiting time at the airports, affect the selection of airlines. In this study, the effect of image and accessibility, atmosphere, food & beverage and opportunities (activity) dimension belonging to lounge scale on the selection of airline is analyzed. The utmost limitedness of the study is conducting the questionnaires on passengers using İzmir Adnan Menderes airport domestic flights lounge. The questionnaires and comparative analyses to be conducted at different airlines will add another dimension to the study. One of the hypotheses developed within the scope of the study is accepted. The most important result obtained from the study is that image and accessibility dimension among the lounge services has a significant and positive effect in the selection of the airline. In accordance with the results of the study, it is suggested to airlines to position the lounges within the airport to a place that passengers can easily reach, share the feedbacks of the passengers using the lounges via social media channels, promote the passengers to recommend the lounges and finally follow correct marketing exercises and sales techniques.

Turizm işletmelerinde hizmetin ve ağırlamanın misafir tarafından algılanma düzeyi, işletmenin uzun dönemde faaliyetini sürdürmesini doğrudan etkilemektedir. Bu bağlamda ağırlama ve çalışanların işi sahiplenme düzeyi özellikle turizm işletmeleri açısından incelenmesi gereken önemli konulardandır. Bu çalışmada turizm eğitimi alan öğrencilerin ağırlama kültürü düzeylerinin belirlenmesi amaçlanmıştır. Ayrıca evreni temsil ettiği düşünülen örneklem grubunun turizm işini (mesleğini) anlama düzeyleri de ölçülmüştür. Çalışmada veriler nicel yöntemlerden anket tekniği kullanılarak 2019 yılının ocak ayında toplanmıştır. Farklı bölümlerde turizm eğitimi alan 508 öğrenci araştırmanın örneklemini oluşturmaktadır. Verilerin analizinde nicel araştırmalarda sıklıkla kullanılan bir istatistik paket program olan SPSS 21.0 kullanılmıştır. Araştırmada elde edilen temel bulgular turizm eğitimi alan öğrencilerin ağırlama kültürü düzeylerinin olumlu olduğunu göstermektedir. Araştırmada elde edilen bulgular doğrultusunda literatüre ve turizm sektörüne yönelik bazı öneriler sunulmuştur.