We investigated how telecentres influence the economic empowerment of the youth in disadvantaged communities in South Africa and what factors affect their usage. For South Africa, the inequalities are greatly attributed to the apartheid government policy of segregating other races from major development activities. ICT is an enabler to development and may play a role in education, health and the economy. Interventions such as telecentres have the potential to deliver socioeconomic benefits for people living in disadvantaged communities. Data for the study was collected through interviews with users of the Smart Cape and a privately-owned telecentre in Cape Town. The study used the Choice Framework as a theoretical lens. The study showed that (i) indeed the telecenters were aiding in empowering the youth living in disadvantaged communities (ii) the youth faced a number of personal, environmental and institutional challenges which limited their use and benefits from the telecenters. This research may help policymakers and project implementers on how to design and implement similar projects in future.
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