Drawing on signaling and social identity theories, we analyze how liking of the company's CSR advertisements, message credibility, and cause-company fit influence employees' evaluation of their organization's CSR engagement and how this relates to employees' job satisfaction, organizational pride, and word-of-mouth about CSR. CSR is analyzed in four different domains: customeroriented, employee-oriented, environment-oriented, and philanthropy-oriented CSR. Results of a study with the employees (n ¼ 432) of a large European energy provider reveal that the cause-company fit of CSR engagement has the highest impact on evaluation of the CSR engagement in all CSR domains. Message credibility is important for the evaluation of CSR in the customeroriented, environment-oriented, and philanthropy-oriented domains, while, noticeably, ad liking only shows an impact in the employee-oriented domain. CSR evaluation influences job satisfaction, organizational pride, and word-of-mouth in all four CSR domains, with some domain-related differences. Implications for CSR advertising, directions for future research and limitations are discussed.
IMR offensive ad R3 45 pages.doc Consumers' response to offensive advertising: A cross cultural study Research paper Purpose To examine how Chinese and German consumers react to print advertisements that are potentially offensive. Using culture theories about information context, individualism and feminine consciousness, we hypothesize that Chinese consumers will be less accepting of the advertisements than German consumers. We also compare the dimensions of consumer perceptions for both countries and how consumer perceptions are related with intentions to reject the products and the brands because of the ads. Design/methodology/approach A survey of 563 respondents aged 17 to 58 from urban China (Shanghai) and Germany was conducted in October 2005 and June 2006. A questionnaire with six print advertisements containing sexism and other themes was constructed. Data were collected through five universities. Findings Findings on perceptions of the offensive advertisements among Chinese and German respondents were mixed. Overall, as expected, Chinese respondents were less accepting of offensive advertising, as they liked the advertisements less than German respondents. However, they were also more likely than German respondents to find the advertisements convincing and informative. Results showed that Chinese respondents and German respondents had different dimensions of advertising perceptions. The two print advertisements that received the most negative perceptions both contained sexually-oriented body images. The study also found that advertising perceptions had a significant impact on consumers' intentions to reject the products and the brands. Research limitations The city surveyed in China is highly advanced in terms of economical and advertising development when compared with all other Chinese cities. Consumer responses were derived from a student sample. Only the "manner" of offensive advertising was studied, and the "matter" as well as "media" were not covered.
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