I use rhetorical theory to reconceptualize the diffusion of managerial practices. Specifically, I argue that the diffusion of a practice depends on the discursive justifications used to rationalize it. When such justifications are accepted and taken for granted, a practice reaches a state of institutionalization. Furthermore, I propose that changes in justifications and diffusion provide a basis for explaining institutionalization as both a process and a state. I then develop several propositions from this model.The management field has witnessed the rise and fall of many managerial practices, including sensitivity training, quality circles, and reengineering (Carson, Lanier, Carson, & Guidry, 2000;Eccles, Nohria, & Berkley, 1992). Most management innovations arrive and dissipate quickly (Abrahamson & Fairchild, 1999), while a few thrive and diffuse broadly throughout the business community. Although several theories explain variation in the diffusion of managerial practices (Abrahamson, 1991;O'Neill, Pouder, & Buchholtz, 1998;Rogers, 1995), critics argue that these explanations often emphasize realist concerns at the expense of linguistic considerations (Hirsch, 1986;Strang & Meyer, 1994). Therefore, in this article I use neoinstitutional theory, because it emphasizes the role of language or discourse in the diffusion process (Strang & Meyer, 1994).Proponents of the neoinstitutional perspective view the spread of managerial practices as a salient organizational act that must make sense to decision makers and must satisfy the institutional environment (Scott, 1995;Tolbert & Zucker, 1996). Managerial practices are accompanied by legitimating managerial discourse, which explains how practices help managers rationally pursue valued goals (Friedland & Alford, 1991;Strang & Meyer, 1994). For example, the management fashion variant of neoinstitutionalism (Abrahamson, 1996;Abrahamson & Fairchild, 1999;Kieser, 1997) describes how managers use discourse to communicate to organizational stakeholders that the adoption of a given practice complies with norms of rationality and norms of progress (Abrahamson, 1996;Abrahamson & Fairchild, 1999). Thus, discourse shapes decisions about the adoption and wider diffusion of managerial practices (Abrahamson & Fairchild, 1999;Strang & Meyer, 1994).Although neoinstitutional theory includes a role for discourse, two key problems remain. First, it suggests a model of diffusion that is inherently adaptivist (Hasselbladh & Kallinikos, 2000). It shifts rational adaptation from the need to acquire resources in the technoeconomic environment to the need to conform normatively to the social environment (Hasselbladh & Kallinikos, 2000;Hasselbladh & Theodoridis, 1997), and it fails to explain why those needs exist or become influential or why a particular structure fulfills the need in question (Perrow, 1993). Second, neoinstitutional theory focuses on how institutions constrain actors at the expense of explaining how actors create institutions (Barley & Tolbert, 1997;Zucker, 1987). Culture and...
I use rhetorical theory to reconceptualize the diffusion of managerial practices. Specifically, I argue that the diffusion of a practice depends on the discursive justifications used to rationalize it. When such justifications are accepted and taken for granted, a practice reaches a state of institutionalization. Furthermore, I propose that changes in justifications and diffusion provide a basis for explaining institutionalization as both a process and a state. I then develop several propositions from this model.The management field has witnessed the rise and fall of many managerial practices, including sensitivity training, quality circles, and reengineering (Carson, Lanier, Carson, & Guidry, 2000;Eccles, Nohria, & Berkley, 1992). Most management innovations arrive and dissipate quickly (Abrahamson & Fairchild, 1999), while a few thrive and diffuse broadly throughout the business community. Although several theories explain variation in the diffusion of managerial practices (Abrahamson, 1991;O'Neill, Pouder, & Buchholtz, 1998;Rogers, 1995), critics argue that these explanations often emphasize realist concerns at the expense of linguistic considerations (Hirsch, 1986;Strang & Meyer, 1994). Therefore, in this article I use neoinstitutional theory, because it emphasizes the role of language or discourse in the diffusion process (Strang & Meyer, 1994).Proponents of the neoinstitutional perspective view the spread of managerial practices as a salient organizational act that must make sense to decision makers and must satisfy the institutional environment (Scott, 1995;Tolbert & Zucker, 1996). Managerial practices are accompanied by legitimating managerial discourse, which explains how practices help managers rationally pursue valued goals (Friedland & Alford, 1991;Strang & Meyer, 1994). For example, the management fashion variant of neoinstitutionalism (Abrahamson, 1996;Abrahamson & Fairchild, 1999;Kieser, 1997) describes how managers use discourse to communicate to organizational stakeholders that the adoption of a given practice complies with norms of rationality and norms of progress (Abrahamson, 1996;Abrahamson & Fairchild, 1999). Thus, discourse shapes decisions about the adoption and wider diffusion of managerial practices (Abrahamson & Fairchild, 1999;Strang & Meyer, 1994).Although neoinstitutional theory includes a role for discourse, two key problems remain. First, it suggests a model of diffusion that is inherently adaptivist (Hasselbladh & Kallinikos, 2000). It shifts rational adaptation from the need to acquire resources in the technoeconomic environment to the need to conform normatively to the social environment (Hasselbladh & Kallinikos, 2000;Hasselbladh & Theodoridis, 1997), and it fails to explain why those needs exist or become influential or why a particular structure fulfills the need in question (Perrow, 1993). Second, neoinstitutional theory focuses on how institutions constrain actors at the expense of explaining how actors create institutions (Barley & Tolbert, 1997;Zucker, 1987). Culture and...
In 1993, Mats Alvesson published 'Organizations as Rhetoric'. In his paper, Alvesson proposed that knowledge was ambiguous and that rhetoric was therefore critical to the construction and operation of institutions and organizations. Moreover, he argued that in such an ambiguous and thus rhetorical world, knowledge operated as an institutionalized myth and rationality surrogate. Alvesson's insights helped inspire and initiate one of the most promising and growing areas of institutional research: rhetorical institutionalism. Rhetorical institutionalism is the deployment of linguistic approaches in general and rhetorical insights in particular to explain how institutions both constrain and enable agency. In this paper, we trace these original insights and discuss the benefits of continuing the integration of rhetorical ideas in institutional research. In addition, we propose and develop a rhetorical model of institutionalism that can spearhead research and conclude with some direct suggestions for future research.
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