This article presents a model for quality in qualitative research that is uniquely expansive, yet flexible, in that it makes distinctions among qualitative research's means (methods and practices) and its ends. The article first provides a contextualization and rationale for the conceptualization. Then the author presents and explores eight key markers of quality in qualitative research including (a) worthy topic, (b) rich rigor, (c) sincerity, (d) credibility, (e) resonance, (f) significant contribution, (g) ethics, and (h) meaningful coherence. This eight-point conceptualization offers a useful pedagogical model and provides a common language of qualitative best practices that can be recognized as integral by a variety of audiences. While making a case for these markers of quality, the article leaves space for dialogue, imagination, growth, and improvisation.
This study assesses the prevalence of workplace bullying in a sample of US workers, using a standardized measure of workplace bullying (Negative Acts Questionnaire, NAQ), and compares the current study's prevalence rates with those from other bullying and aggression studies. The article opens by defining bullying as a persistent, enduring form of abuse at work and contrasting it with other negative workplace actions and interactions. Through a review of the current literature, we propose and test hypotheses regarding bullying prevalence and dynamics relative to a sample of US workers. After discussing research methods, we report on the rates of bullying in a US sample, compare these to similar studies, and analyse the negative acts that might lead to perceptions of being bullied. Based upon past conceptualizations, as well as research that suggests bullying is a phenomenon that occurs in gradations, we introduce and provide statistical evidence for the construct and impact of bullying degree. Finally, the study explores the impact of bullying on persons who witnessed but did not directly experience bullying in their jobs. Copyright Blackwell Publishing Ltd 2007.
This article begins with the following question: Why, even with the proliferation of poststructuralist theoretical understandings of identity, do people routinely talk in terms of "real" and "fake" selves? Through an analysis of critical empirical studies of identity-construction processes at work, this article makes the case that the real-self↔fake-self dichotomy is created and maintained through organizational talk and practices and, in turn, serves as a constitutive discourse that produces four subject positions with both symbolic and material consequences: strategized self-subordination, perpetually deferred identities, "autodressage," and the production of "good little copers." The article challenges scholars to reflexively consider the ways they may perpetuate the dichotomy in their own academic practices. Furthermore, the authors present the metaphor of the "crystallized self" as an alternative to the real-self↔fake-self dichotomy and suggest that communication scholars are well-poised to develop alternative vocabularies, theories, and understandings of identity within the popular imagination.
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