Abstract:The traditional water supply management approach focuses on (perceived) community requirements that must be met, but not on community demands, which are variable. Therefore a paradigm-shift is required to the way water is considered. In this paper two fundamental management measures to influence daily water demand and therefore conservation are considered: (1) Technological efficiency measures (i.e., via adopting water-saving devices); and (2) User behaviour (i.e., how users interact with and use the technologies). Through a newly developed futures framework, the individual and combined impact of these approaches within residential and office buildings are examined. Results show each in isolation has similar impacts (i.e., 55% reduction) on domestic water consumption per capita, although the ranges over which user behaviour can operate appears to be far more diverse. Most strikingly, when these measures are considered in combination, greater impact (i.e., 80% reduction) could be achieved. Conclusions are drawn as to how far water demand management, through a dual track approach, can go in terms of reducing indoor water consumption of both residential and office users within the UK. The paper provides philosophical arguments for what else is needed in order to secure sufficient, sustainable water supplies within a "liveable" future.

The traditional water supply management approach focuses on (perceived) community requirements that must be met, but not on community demands, which are variable. Therefore a paradigm-shift is required to the way water is considered. In this paper the impact of two distinct approaches for managing the urban water demand, thus daily water consumption, within residential and office buildings are examined through a futures framework. The two fundamental management measures to influence water demand are: 1) structural and technical measures (via adopting water-saving devices); and 2) socio-political measure (via changing users' behaviour). Both align well with UK policy drivers and results show each in isolation has similar impacts (i.e. 55% reduction) on domestic water consumption per capita, although the ranges over which user behaviour can operate appears to be far more diverse. Most strikingly, when these measures are considered in combination greater impact (i.e. 80% reduction) could be achieved. Conclusions are drawn as to how far water demand management, through a dual track approach, can go in terms of reducing indoor water consumption of both residential and office users. The paper then discusses what else is needed in this respect to contribute to securing sufficient, sustainable supplies within a 'liveable' future.