The aim of this study was to examine whether positive and negative mood states affect auditory distraction in a serial-recall task. The duplex-mechanism account differentiates two types of auditory distraction. The changing-state effect is postulated to be rooted in interference-by-process and to be automatic. The auditory-deviant effect is attributed to attentional capture by the deviant distractors. Only the auditory-deviant effect, but not the changing-state effect, should be influenced by emotional mood states according to the duplex-mechanism account. Four experiments were conducted to test how auditory distraction is affected by emotional mood states. Mood was induced by autobiographical recall (Experiments 1 and 2) or the presentation of emotional pictures (Experiments 3 and 4). Even though the manipulations were successful in inducing changes in mood, neither positive mood (Experiments 1 and 3) nor negative mood (Experiments 2 and 4) had any effect on distraction despite large samples sizes (N = 851 in total). The results thus are not in line with the hypothesis that auditory distraction is affected by changes in mood state. The results support an automatic-capture account according to which the auditory-deviant effect and the changing-state effect are mainly stimulus-driven effects that are rooted in the automatic processing of the to-be-ignored auditory stream.

BACKGROUND: Digitalisation is reaching German craft enterprises which must increasingly deal with complex software. The usability of the software is crucial for the effective use in everyday work and insufficient usability is associated with increased stress and strain. It thus seems necessary to identify possible usability-related stressors in craft-enterprise software. OBJECTIVE: Here we examine how users evaluate the usability of craft-enterprise software and whether usability is associated with perceived work-related stress. METHODS: To assess the perceived usability of German craft-enterprise software, an online survey was conducted with 161 participants from craft enterprises using a validated usability questionnaire based on ISO 9241-110. In addition, 26 guideline-based interviews were conducted to identify the experience of managers and employees with craft-enterprise software, possible usability-related stress and strain. RESULTS: Both studies show that craft enterprises use software but only to a limited extend. While back-office administrative processes are routinely supported by software, mobile software support to manage customer service is used less frequently. Increasing complexity of craft-enterprise software is posing growing demands on the users. Software usability was rated to be crucial in the online survey, but the available software is only rated to be acceptable. This was also reflected in the interviews. Participants described usability problems and their relevance as stressors during software use. In consequence, the users experience strain such as feeling overwhelmed and frustrated. CONCLUSION: It can be concluded that improving the usability of craft-enterprise software should reduce work-related stress and support craft enterprises to master the digitalisation process.

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The present study served to test whether emotion modulates auditory distraction in a serial-order reconstruction task. If auditory distraction results from an attentional trade-off between the targets and distractors, auditory distraction should decrease when attention is focused on targets with high negative arousal. Two experiments (with a total N of 284 participants) were conducted to test whether auditory distraction is influenced by target emotion. In Experiment 1 it was examined whether two benchmark effects of auditory distraction—the auditory-deviant effect and the changing-state effect—differ as a function of whether negative high-arousal targets or neutral low-arousal targets are used. Experiment 2 complements Experiment 1 by testing whether target emotion modulates the disruptive effects of reversed sentential speech and steady-state distractor sequences relative to a quiet control condition. Even though the serial order of negative high-arousal targets was better remembered than that of neutral low-arousal targets, demonstrating an emotional facilitation effect on serial-order reconstruction, auditory distraction was not modulated by target emotion. The results provide support of the automatic-capture account according to which auditory distraction, regardless of the specific type of auditory distractor sequence that has to be ignored, is a fundamentally stimulus-driven effect that is rooted in the automatic processing of the to-be-ignored auditory stream and remains unaffected by emotional-motivational factors.