Technological innovations are changing the industrial landscape. As technology transforms the world, the HR function needs to focus on embracing automation and other technologies that promise efficiency, service effectiveness and cost savings. Deployment of robotic process automation (RPA) can help (a) to offer better service to employees and managers (b) ensure compliance of HR processes with standards and regulations (c) facilitate rapid initiation and completion of HR processes (d) enhance efficiencies by digitizing data and auditing process data (e) improve HR productivity and cost savings by automating manual and repetitive tasks. A robust and structured approach needs to be in place to identify HR processes that can be automated using the RPA approach. In this paper the authors (a) suggest a four step approach – validation, assessment, evaluation and classification - to analyze processes and verify their suitability for automation using RPA (b) identify HR processes that has relevance for the RPA approach within the broad areas of HR Strategy, Talent Acquisition, Talent Development & Performance Management, Compensation & Benefits, HR Operations and Employee Relations (c) recommend a process for mapping HR RPA propensity. A case study is also presented for greater clarity on adoption of RPA in HR processes.

Schizophrenia, earlier known as dementia praecox, is considered to be one of the most devastating mental illnesses due to its impact on the individual as well as family members. The Indian context characterized by one’s rootedness to family, warrant enquiry about difficulties and burnouts faced by girl children. When it is the mother who is suffering from the illness, there tends to be a huge lag in terms of primary care giving. A disturbed home environment along with inadequate parenting have shown to adversely affect the girl children. The present qualitative research study aimed to explore challenges faced by the girl children with maternal schizophrenia with the help of 43 Mental Health Professionals (MHPs) across India. Interpretative Phenomenological Approach (IPA) was adopted and interviews were conducted using a validated interview guide. Thematic analysis revealed that girl children whose mothers are diagnosed with schizophrenia faced challenges in self, family and social sphere of life. Neglect, self blame and the question ‘why me’ were recurrent themes. They experienced difficulties in cognitive, behavioral and social domains. The added burden of family responsibilities and social stigma made the surroundings challenging. Exploring the world of girls with maternal schizophrenia would deepen our understanding about impact of schizophrenia on family members and aid us develop interventions to support the care givers.

Learning outcomes This case study provides students/managers an opportunity to learn about:▪ Learning objective 1: Critically analyse reasons for the disgruntlement of delivery partners of Zomato.▪ Learning objective 2: Evaluate Zomato’s moral obligations to gig workers in the absence of government regulations.▪ Learning objective 3: Analyse the drivers of well-being affecting e-commerce delivery partners.▪ Learning objective 4: Evaluate the welfare schemes undertaken by Zomato for its delivery partners and infer well-being measures that can be adopted to improve worker engagement. Case overview/synopsis The focus of this case was the crisis at Zomato as a result of the protests by gig workers engaged as delivery partners at the company. This case discussed the CEO’s dilemma in resolving the crisis. Zomato's business model was discussed to provide students an overview of the dynamics and challenges of online food delivery business; the company’s initiatives to enhance the robustness of its business model and the resulting media backlash questioning some of these initiatives that could endanger the lives of its delivery partners. In addition, this case explored the lack of regulatory provisions for gig workers in India. Finally, the options available to the protagonist to mitigate the crisis were discussed. The focal point was the well-being initiatives that the protagonist could consider implementing to address the concerns voiced by the delivery partners and encourage them to engage in Zomato's business with positivity. Complexity academic level The case is best suited for postgraduate and executive students studying Human Resources subjects in Commerce and Business Management streams. Supplementary material Teaching notes are available for educators only. Subject code CSS 6: Human Resource Management.

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Mindfulness has emerged as one of the major strategies for the well-being of employees in the current corporate world. As the workspace continues to evolve due to technological and structural advancement, employees face difficulty coping and lack the desired agility. The present study is a systematic review of around a hundred scientific papers and various books and business research articles from the period of 2000–2021 focusing on mindfulness and employee wellness research from various journals such as Jama Psychiatry, Applied Psychology: Health and Well-being, journals from Frontier Psychology and Emerald Publications, and others. The study aims to explore mindfulness and its applications across various vocational sectors, with particular emphasis on its potential relevance to the Indian population. The study also discusses the evolution of mindfulness, its implications for improving work culture and leadership, and its application in various workplaces. As there are very few mindfulness-based studies conducted on the Indian working population, the present study helps to bridge the gap and recommends future studies to be conducted on the Indian population to establish concrete scientific evidence on the possible impact of mindfulness on employees' vocational lives. The paper makes a unique contribution by analyzing the potential for enhancement through mindfulness in various vocational sectors and also identifies a strong scope for research in the emerging areas of corporate agility and robot-assisted interventions.