Conversational repair is the process people use to detect and resolve problems of speaking, hearing, and understanding. Through repair, participants in social interaction display how they establish and maintain communication and mutual understanding. We argue that repair provides a crucial theoretical interface for research between diverse approaches to studying human interaction. We provide an overview of conversation analytic findings about repair in order to encourage further cross-disciplinary research involving both detailed inductive inquiry and more theory-driven experimental approaches. We outline CA's main typologies of repair and its methodological rationale, and we provide transcripts and examples that readers can explore for themselves using open data from online corpora. Since participants in interaction use repair to deal with problems as they emerge at the surface level of talk, we conclude that repair can be a point of convergence for studying mis/communication from multiple methodological perspectives.
A fundamental fact about human minds is that they are never truly alone: all minds are steeped in situated interaction. That social interaction matters is recognized by any experimentalist who seeks to exclude its influence by studying individuals in isolation. On this view, interaction complicates cognition. Here, we explore the more radical stance that interaction co-constitutes cognition: that we benefit from looking beyond single minds toward cognition as a process involving interacting minds. All around the cognitive sciences, there are approaches that put interaction center stage. Their diverse and pluralistic origins may obscure the fact that collectively, they harbor insights and methods that can respecify foundational assumptions and fuel novel interdisciplinary work. What might the cognitive sciences gain from stronger interactional foundations? This represents, we believe, one of the key questions for the future. Writing as a transdisciplinary collective assembled from across the classic cognitive science hexagon and beyond, we highlight the opportunity for a figure-ground reversal that *See Author Notes for author affiliations.
In psychology, we tend to follow the general logic of falsificationism: we separate the 'context of discovery' (how we come up with theories) from the 'context of justification' (how we test them). However, when studying human interaction, separating these contexts can lead to theories with low ecological validity that do not generalize well to life outside the lab. We propose borrowing research procedures from well-established inductive methodologies in interaction research during the process of discovering new regularities and analyzing natural data without being led by theory. We introduce research procedures including the use of naturalistic study settings, analytic transcription, collections of cases, and data analysis sessions, and illustrate these with examples from a successful cross-disciplinary study. We argue that if these procedures are used systematically and transparently throughout a research cycle, they will lead to more robust and ecologically valid theories about interaction within psychology and, with some adaptation, can enhance the reproducibility of research across many other areas of psychological science.
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