Communication dynamics within the business world dictate that the formality of interaction between supervisor and subordinate is determined by the supervisor. The present study investigates the influence of negotiated formality and closeness via supervisor-subordinate solidarity on subordinates' burnout, motivation, and job satisfaction. An online questionnaire was administered to subjects across various occupations and organizations in the United States. The data are consistent with a mediated model in which job satisfaction mediates the relationships between solidarity-motivation and solidarity-burnout. These results are novel in that, first, job satisfaction is identified as an input of motivation and burnout rather than outputs of a shared induction, And, second, the results place renewed emphasis on the role of supervisor communication in the workplace as subordinates are unable to initiate solidarity.The present study seeks to investigate a unique form of rapport in the workplace via communication: interpersonal solidarity. Interpersonal solidarity is both the perceived synchronicity and closeness established through communication in a relationship
This study involved the creation and validation of a self-rated social presence measure. Study 1 utilized focus groups to create items. The focus group participants were presented with a set of items based upon past literature; through discussion of these items, a preliminary measure was created. Study 2 involved an exploratory factor analysis on the preliminary measure to eliminate items that did not work well with each other. This reduced the measure from 54 to 23 items. Study 3 validated a 21-item self-rated measure of creating a social presence (PSP), which can be used to determine if people have difficulty projecting themselves as real individuals willing to interact with other online communicators.
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