PENDAHULUANKeamanan sudah menjadi kebutuhan yang diperlukan seiring dengan meningkatnya tindak kejahatan. Jika sebuah sistem keamanan mengalami kegagalan maka diperlukan sebuah mekanisme yang dapat merekam suatu tindak kejahatan sehingga dapat digunakan sebagai bahan evaluasi. Hal ini berguna untuk proses penyelidikan sehingga bila pengamanan gagal dapat diteruskan sebagai bahan bukti oleh pihak yang berwenang.
This study aims to determine the effect of service quality, product quality and trust on customer loyalty aromania parfumery Bengkulu. This type of research is a survey research with a quantitative approach, the object of this research is the consumers in Aromania parfumery, which is precisely located on Jl. Kapuas Raya, Lingkar Barat, Kec. Gading Cempaka, Bengkulu City. with the sampling method, namely non-propability technique, namely insidential sampling technique. The number of respondents in this study were 105 people. The data collection method used a questionnaire. By using data analysis techniques using Multiple Linear Regression Analysis Test, and Hypothesis Test, namely test t and test f. The results of this study can be concluded that the variable service quality Aromania parfumery has a positive effect on customer loyalty, product quality has a positive effect on customer loyalty, and trust has a positive effect on customer loyalty.Keywords: Service Quality, Product Quality, Customer Trust and Loyalty.
The low character of hard work by some eighth grade students at Junior high school 10 Banjarmasin affects students by studying at school, many students do not collect the assignments given by the teacher on the specified collection time limit, do not look for alternative solutions to problems when they are faced with obstacles in completing tasks, for example by cheating. This study aims to analyze the effectiveness of the KIPAS model of counseling services using Self Management techniques in improving the hard work character of eighth grade students of Junior high school 10 Banjarmasin. The researcher conducted a quantitative study using the experimental method, namely the quasi-experimental design in the form of the non-equivalent pretest-posttest group design. This research was conducted at Junior high school Banjarmasin1. The researcher used a questionnaire with inclusion criteria and purposive sampling technique with a total of 6 students as respondents. The results of this study show that there are differences in the level of hard work characters before and after the provision of counseling services using the KIPAS model using the Self Management technique. Therefore, the KIPAS model of counseling service using the Self Management technique is effective in improving the hard working character of class VIII students at Junior high school 10 Banjarmasin.
Education is one of the foundations in life that starts early. Early childhood education is a program that requires parents to introduce their children to various things, especially introducing Al-Qur'an recitation. This is shown as a coaching effort for children from birth to the age of six. In the learning process it often happens that a teacher has difficulty conveying material to students, especially introducing the Al-Qur'an. This is due to the relatively short time in the learning process. Therefore, the purpose of this study is to create a learning application using macromedia flash to introduce recitation of the Qur'an which can help teachers and parents of students in the learning process of children outside of learning hours. The method used in developing this application uses the multimedia development life cycle method with the Luther model which has six stages, namely, (1) Concept, (2) Design, (3) Material Collection, (4) Manufacture, (5) Testing, (6) Distribution. Starting from this problem, the method used can be one of the interactive learning materials designed to be as attractive as possible to arouse children's enthusiasm in learning the Pronounce Arabic (Makhorijul Huruf) of the Qur'an so as to improve the quality of learning and minimize the estimated time used in the learning process. The result of this research is an application to recognize the Makhorijul Huruf of the Qur'an which can assist teachers in conveying learning with new and interesting methods.
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