Contact tracing, a major way to curb COVID-19 and other epidemics, has been employed worldwide, with human interviewing and proximity tracing technology as two major approaches. While previous research has contributed some understanding of people's perspectives on contact tracing technology, much of this is based in single countries or regions where technology has been deployed. To understand how culture influences people's perceptions toward human tracing and digital tracing, we replicated a mixed-methods survey study conducted in the U.S. in South Korea and compared participants' perspectives. South Korean participants preferred digital tracing to human tracing, contrasting with the U.S. context where no strong preference was observed. We discuss how observed differences in perspective align and contrast with the country's typical cultural dimensions, such as high power distance, informing the perspective that human tracing will have greater accuracy. We emphasize the need for culturally designing contact tracing technology to highlight personal benefits regardless of cultural dimensions, and leverage technology to support social interaction in human tracing.
Challenging behaviors significantly impact learning and socialization of autistic children and can stress and burden their caregivers. Documentation of challenging behaviors is fundamental for identifying what environmental factors influence them, such as how others respond to a child's such behaviors. Caregiver-tracked data on their child's challenging behaviors can help clinical experts make informed recommendations about how to manage such behaviors. To support caregivers in recording their children's challenging behaviors, we developed GeniAuti, a mobile-based data-collection tool built upon a clinical data collection form to document challenging behaviors and other clinically relevant contextual information such as place, duration, intensity, and what triggers such behaviors. Through an open-ended deployment with 19 parent-child pairs and three expert collaborators, caregivers found GeniAuti valuable for (1) becoming more attentive and reflective to behavioral contexts, including their own response strategies, (2) discovering positive aspects of their children's behaviors, and (3) promoting collaboration with clinical experts around the caregiver-tracked data to develop tailored intervention strategies for their children. However, participant experiences surface challenges of logging behaviors in social circumstances, conflicting views between caregivers and clinical experts around the structured recording process, and emotional struggles resulting from recording and reflecting on intensely negative experiences. Considering the complex nature of caregiver-based health tracking and caregiver--clinician collaboration, we suggest design opportunities for facilitating negotiations between caregivers and clinicians and accounting for caregivers' emotional needs.
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