Objectives: The aim of this study is to assess the awareness level and knowledge about multiple sclerosis (MS) disease among the general population in the Western region of Saudi Arabia. Methods: This study was a community-based cross-sectional descriptive study carried on by an online questionnaire, previously validated in published studies, to all residents in the western region of Saudi Arabia who successfully fulfilled the inclusion and exclusion criteria a total number of 4038. Results: Out of the total number of respondents (n=3,536), the majority 46% (1,625) showed a low level of knowledge, while 31% (1,116) have an average level of knowledge, and 22.5% (795) have a high level of knowledge. Various factors including age, gender and socioeconomic status showed a potential association. Conclusion: This community-based survey showed a low level of knowledge in regard to MS in the Western region of Saudi Arabia. Multiple variables showed potential associations that can be utilized to efficiently direct governmental and non-governmental health organizations' efforts to maximize awareness of this condition to aid early recognition and early treatment in the hope of better outcomes.