In the debate concerning the state of women in Muslim societies, scholarly literature on the hijab or the Muslim dress code is often relayed by observers and not by those who enact the religious obligation. Post 9-11 and recent developments on both the local and global stage have heightened the focus on Islam and its followers. Hate, Islamaphobic, and extremist rhetoric have unfortunately overwhelmed the moderates. This state of exigency needs to be addressed. Focusing on Muslim women and the hijab, this paper attempts to address the hegemonic discourse on the dress code while bringing to the fore the narratives on hijab from personal conversations as well as texts from the media. Using bell hook's enactment as a rhetorical option and standpoint theory as a theoretical framework, this study seeks to contribute to existing literature by highlighting the voices of moderate, conscious, and practicing Muslim women who offer their views on the hijab. In expressing their faith and their practice of hijab, the women indirectly contribute to the act of da'wah while demonstrating their agency. Conversations with the women in this study revealed that the act of hijab for them correlates with the notion of agency, emancipation, and self-reward. Keywords: Standpoint Theory; Enactment; Rhetoric; Narratives; Malaysian Women - hijabis.Cite as: Mat Nayan, S. (2017). Covering up and speaking up! A rhetorical analysis of hijabi narratives. Journal of Nusantara Studies, 2(1), 40-52.

This chapter aims to examine the effects of different media agencies on the new media-based customer relationship management of Malaysian organisations. The review provides an essential investigation of the concept, beliefs, points, and execution approaches of social media-based customer relationship management (CRM). In any case, every one of the organisations is not equipped to do such examination independently, so they need to take help from outsider organisations like social media-based CRM vendors, for example, media agency, the organisations that helps them to achieve the desired CRM goals. Hence, to understand the potential of social media-based CRM, it is essential to investigate the different purposes of social media-based CRM vendors and their effect on organisational performance. The information for the examination collected from four such organisations operating in Malaysia that perform activities related to social media-based CRM through semi-structured in-depth interviews.

Peranan kewartawanan amat luas dan memberi manfaat besar kepada sistem sosial dan masyarakat. Dalam konteks Malaysia, kewartawanan banyak memberi fokus terhadap isu politik, sukan, ekonomi dan perniagaan. Namun demikian, ruangan akhbar cetak, atas talian mahupun berita di televisyen kurang memberi perhatian terhadap isu-isu kepenggunaan. Kewartawanan advokasi masih berada pada tahap rendah dalam penglibatan menyelesaikan isu-isu yang dialami oleh masyarakat. Kewartawanan advokasi ialah satu terma yang merujuk kepada tugas wartawan yang bukan sekadar melaporkan sesebuah peristiwa, tetapi berperanan sebagai orang tengah dalam menyelesaikan masalah (Dixit, 2010). Pelbagai isu kepenggunaan, alam sekitar, masalah sosial dialami oleh masyarakat, tetapi sering dipandang enteng oleh media. Dalam artikel ini, pengkaji menjelaskan bagaimana para wartawan perlu menyumbang kepada perubahan sosial dalam konteks Malaysia. Perkara ini diperjelaskan dengan elemen-elemen advokasi yang berjaya dibuktikan keberhasilannya. Oleh hal itu, bagi menjawab persoalan ini, pengkaji menggunakan akhbar Utusan Pengguna sebagai kajian kes. Pengkaji telah menilai elemen-elemen advokasi yang telah diterapkan dan menilai keberhasilannya menyelesaikan isu-isu alam sekitar dan pengguna. Bagi menjalankan kajian ini, pendekatan kualitatif digunakan untuk menemubual empat individu yang arif dalam bidang kewartawanan. Hasil kajian menunjukkan bahawa pendekatan advokasi yang diguna pakai oleh wartawan Utusan Pengguna berjaya memberi impak yang positif kepada masyarakat. Akhbar tersebut memberi ruang kepada golongan yang sering terpinggir bersuara. Laporan berbentuk penyiasatan merupakan pencetus kepada perubahan sosial.

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The study of social movements in communication has been influenced by both the humanities and the social sciences. Scholars following the functional and/or Burkean perspective offer different lens for understanding movements. However, neither is superior than the other since both perspectives has its own advantages and limitations. This essay seeks to deliberate three main concerns, mainly 1) How have communication scholars treated the rhetoric of social movements? 2) What are the major debates that have shaped the study of Social Movement Rhetoric? and 3) What are the major lapses and/or strengths of social movement rhetoric scholarship, particularly relative to social change outside of the US/West? While this paper is not an exhaustive description of all social-movementsrelated issues, it does however aim to serve as an initial guide for those who wish to understand the nature of social movements from a social science and humanistic lens. Ultimately, this paper also seeks to consider the differing perspectives as a source of dialogue for scholars of social movements.