Purpose The purpose of this paper is to review the diversified existing literature on tourism and carbon emissions using bibliometric analysis to churn down the multiple studies under one paper, which not only provides insights into the evolution and progress of the research area but also sets the future research agenda. Design/methodology/approach The study adopted the Scientometrics review methodology based on the bibliometric analysis. Bibliometric analysis is conducted through the following techniques, namely, citation analysis, thematic mapping, country collaboration, co-citation analysis and co-occurrence of keywords with the help of R-based bibliometrix and visualization of similarities (VOS) viewer open-source software. Findings The study identified the most prominent authors, studies, journals, affiliations and countries in the field of sustainable tourism, as well as the most co-cited authors and journals, based on a bibliometric analysis of 398 research papers retrieved from the Scopus database during the past three decades (1990–2021). Moreover, some of the relevant themes identified by the authors are energy use and carbon dioxide (CO2) emission of the tourism sector, economic impacts of tourism and CO2 emissions and CO2 emissions and carbon tax. Originality/value The outcome of the selected studies is a unique contribution to the field of sustainable tourism as it is one of the first known studies to review tourism and carbon emissions. It provides in-depth bibliometric analysis of articles and identification of the important research trends.
The purpose of the paper is to review the diversified extant literature on the sharing economy using bibliometric analysis and theories, characteristics, context, and methodologies (TCCM) framework to summarize multiple diversified studies under one paper which provides not only insights into previous work but also benchmarks the evolution of this concept and its future scope. The study adopted the integrated research methodology based on the bibliometric and TCCM analysis. Bibliometric analysis is conducted through the following techniques: citation analysis, co-citation analysis and co-occurrence of keywords with the help of R-based bibliometrix and VOSviewer open-source software whereas the TCCM framework classified the literature into the following categories: theory, characteristics, context and methodology. Based on the bibliometric analysis of 846 research articles retrieved from the Scopus database for the period of the last ten years (2010–2020), the study found the most prominent authors, studies, journals and countries in the area of the sharing economy along with the most co-cited authors and journals. The theories prominently used in this area are clustered into six relevant themes which include communication and informational theories, socio-psychological theories, organizational level theories, research methodology-based theories, business economic theories, technological acceptance-based theories whereas outcome variables (consumer intention, experience, repeat purchases, satisfaction and loyalty) and their antecedents are also investigated in this study. This article makes recommendations for future research that will aid in the direction of further research into areas that are currently under-represented in the journal as well as new topics that are expected to grab the attention.
Customers are considered to be the most important aspect of the business. Survival of the business in terms of the profitability and sustainability depends upon its customers. For the Long and profitable survival of the business it is important to create the value for the customer and to cater their needs. It is very important for the company to attract the potential customers and retain the existing ones because it is the customers who create the demand of the products or services in the market. It is very important for any business to create the value for its customers to increase their satisfaction level with respect to product and organization. Satisfied customers have a higher probability of repeat purchases and long term relationship with the business which ultimately creates the customer loyalty. In the current Competitive business scenario customer loyalty is considered one of the important intangible assets of the business for the formulation of any business strategy. In such environment loyal customers can provide a competitive advantage for any business for the long survival. The aim of this study is to find the relationship between Customer Perceived Value, communication and customer loyalty in rural retailing.
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