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This paper deals with customers’ impatience behaviour for single server Markovian queueing system under K-variant working vacation policy, waiting server, Bernoulli feedback, balking, reneging, and retention of reneged customers. Using probability generating function (PGF) technique, we obtain the steady-state solution of the system. In addition, we prove the stochastic decomposition properties. Useful performance measures of the considered queueing system are derived. A cost model is developed. Then, the parameter optimisation is carried out numerically, using quadratic fit search method (QFSM). Finally, numerical examples are provided in order to visualize the analytical results.

In this work, a vacation interruption in M/M/1 queue with single working vacation is considered. Using the matrix analytic method, we obtain the distributions for the mean queue length and the mean sojourn time and their stochastic decomposition structures. Finally, we demonstrate the effects of system parameters on the performance measures and present some special cases.

In this paper, we analyze an M/M/1 queueing system under both single and multiple working vacation policies, multiphase random environment, waiting server, balking and reneging. When the system is in operative phase j = 1,2,...,K, customers are served one by one. Whenever the system becomes empty, the server waits a random amount of time before taking a vacation, causing the system to move to working vacation phase 0 at which new arrivals are served at a lower rate. Using the probability generating function method, we obtain the distribution for the steady-state probabilities of the system. Then, we derive important performance measures of the queueing system. Finally, some numerical examples are illustrated to show the impact of system parameters on performance measures of the queueing system.

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