In the process of modular product configuration, it is necessary to transform customer requirements into product module attributes (PMA) parameters. However, previous research lacks consideration about customer requirement preference in the process of this transformation. First, we use a preference graph (PG) to obtain the customer preference weight vector for the requirement node. Second, on the basis of traditional Quality Function Deployment (QFD), the method of fuzzy correlation evaluation is introduced to get the correlation value between module attributes, and the combination programming model of PMA is further obtained by synthesizing the preference weight vector. Finally, the final configuration scheme is obtained by solving the model with the genetic algorithm. By integrating the weights of the above-mentioned nodes, the similarity of the product case is obtained, and a more satisfied case of the customer is obtained. Taking the automated guided vehicle car product as an example, the effectiveness and practicability of the proposed method are verified.
Customer requirement preference is an important part of customer satisfaction. In view of similar case retrieval technology for existing product level, in the process of solving similar cases, there is no consideration for customer requirement preference. This article proposes a similar case solution method considering customer requirement preference. First, we deal with the expression of customer requirements and transform them into operable parameter forms according to the mapping model. Second, the preference graph is used to analyze the customer's requirement preference, to determine the preference weight, and to weigh the final weight of the requirement node with the initial weight determined by the fuzzy analytic hierarchy process. Finally, the similarity degree solving model of requirement node and product case attribute parameters is established. By integrating the weights of the above-mentioned nodes, the similarity of the product case is obtained, and a more satisfied case of the customer is obtained. Taking the automated guided vehicle car product as an example, the effectiveness of the proposed method is verified.
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