Website privacy policies are often ignored by Internet users, because these documents tend to be long and difficult to understand. However, the significance of privacy policies greatly exceeds the attention paid to them: these documents are binding legal agreements between website operators and their users, and their opaqueness is a challenge not only to Internet users but also to policy regulators. One proposed alternative to the status quo is to automate or semi-automate the extraction of salient details from privacy policy text, using a combination of crowdsourcing, natural language processing, and machine learning. However, there has been a relative dearth of datasets appropriate for identifying data practices in privacy policies. To remedy this problem, we introduce a corpus of 115 privacy policies (267K words) with manual annotations for 23K fine-grained data practices. We describe the process of using skilled annotators and a purpose-built annotation tool to produce the data. We provide findings based on a census of the annotations and show results toward automating the annotation procedure. Finally, we describe challenges and opportunities for the research community to use this corpus to advance research in both privacy and language technologies.
Advancements in information technology often task users with complex and consequential privacy and security decisions. A growing body of research has investigated individuals' choices in the presence of privacy and information security tradeoffs, the decision-making hurdles affecting those choices, and ways to mitigate such hurdles. This article provides a multidisciplinary assessment of the literature pertaining to privacy and security decision making. It focuses on research on assisting individuals' privacy and security choices with soft paternalistic interventions that nudge users toward more beneficial choices. The article discusses potential benefits of those interventions, highlights their shortcomings, and identifies key ethical, design, and research challenges. CCS Concepts: r Security and privacy → Human and societal aspects of security and privacy; r Human-centered computing → Human computer interaction (HCI); Interaction design;
Website privacy policies are often long and difficult to understand. While research shows that Internet users care about their privacy, they do not have time to understand the policies of every website they visit, and most users hardly ever read privacy policies. Several recent efforts aim to crowdsource the interpretation of privacy policies and use the resulting annotations to build more effective user interfaces that provide users with salient policy summaries. However, very little attention has been devoted to studying the accuracy and scalability of crowdsourced privacy policy annotations, the types of questions crowdworkers can effectively answer, and the ways in which their productivity can be enhanced. Prior research indicates that most Internet users often have great difficulty understanding privacy policies, suggesting limits to the effectiveness of crowdsourcing approaches. In this paper, we assess the viability of crowdsourcing privacy policy annotations. Our results suggest that, if carefully deployed, crowdsourcing can indeed result in the generation of non-trivial annotations and can also help identify elements of ambiguity in policies. We further introduce and evaluate a method to improve the annotation process by predicting and highlighting paragraphs relevant to specific data practices.
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