The use of a heat exchanger using phase change material (PCM) is an example of latent heat thermal energy storage (LHTES). In this study, the charging of PCM (RT50) is studied in a double pipe heat exchanger. The designing of the heat exchanger needs to be optimized for operating and boundary conditions to store latent heat efficiently. The size of the equipment and the amount of PCM are also important to calculate the latent heat storage capacity of the LHTES device. In this study, the amount of PCM taken is quite high to avoid sensible heat transfer and to maximize the heat content of PCM. The charging process of PCM is numerically simulated using an enthalpy‐porosity model. The study includes the effect of inlet temperature and flow rate of high‐temperature‐fluid (HTF) and concludes that both play an important role in determining the charging time. The continuous increase in inlet temperature of HTF can decrease the charging time of PCM in the heat exchanger. However, the continuous increase in the HTF flow rate cannot show the same effect. The charging time can only be minimized with a specified flow rate regime for a specific inlet temperature of HTF. These factors consequently affect the efficiency of the heat exchanger.